Texas A&M International University
Office of Enrollment Services
1999 - Survey of Services Provided

Use Enrollment Services

Statistics

Information was provided in a timely manner.

How satisfied were you with the information you received?

How satisfied were you with the understandability of the information received?

How often do you use general university statistics?

How valuable are these statistics to you?

Rate the helpfulness of the office staff when you requested their service.

Have you used the statistics provided in the office homepage on the internet?

If yes, how would rate the homepage?

How would you rate the office staff overall?

**Use Enrollment Services**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Yes	15	100.0	100.0	100.0

**Surveys**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Surveys	5	33.3	100.0	100.0
Missing	System	10	66.7
Total		15	100.0

**Evaluations**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Evaluations	3	20.0	100.0	100.0
Missing	System	12	80.0
Total		15	100.0

**Statistics**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Statisitics	12	80.0	100.0	100.0
Missing	System	3	20.0
Total		15	100.0

**Focus Reports**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Focus Reports	3	20.0	100.0	100.0
Missing	System	12	80.0
Total		15	100.0

**Student Data**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Student Data	10	66.7	100.0	100.0
Missing	System	5	33.3
Total		15	100.0

**Other**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Other	3	20.0	75.0	75.0
	2.00	1	6.7	25.0	100.0
	Total	4	26.7	100.0
Missing	System	11	73.3
Total		15	100.0

**Information was provided in a timely manner.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Always	11	73.3	73.3	73.3
	Often	4	26.7	26.7	100.0
	Total	15	100.0	100.0

**How satisfied were you with the information you received?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Very Satisfied	10	66.7	66.7	66.7
	Satisfied	5	33.3	33.3	100.0
	Total	15	100.0	100.0

**How satisfied were you with the understandability of the information received?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Very Satisfied	10	66.7	66.7	66.7
	Satisfied	5	33.3	33.3	100.0
	Total	15	100.0	100.0

**How often do you use general university statistics?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Always	1	6.7	6.7	6.7
	Often	11	73.3	73.3	80.0
	Sometimes	3	20.0	20.0	100.0
	Total	15	100.0	100.0

**How valuable are these statistics to you?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Very Important	9	60.0	60.0	60.0
	Important	6	40.0	40.0	100.0
	Total	15	100.0	100.0

**Rate the helpfulness of the office staff when you requested their service.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Excellent	10	66.7	66.7	66.7
	Very Good	4	26.7	26.7	93.3
	Good	1	6.7	6.7	100.0
	Total	15	100.0	100.0

**Have you used the statistics provided in the office homepage on the internet?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Yes	6	40.0	40.0	40.0
	No	9	60.0	60.0	100.0
	Total	15	100.0	100.0

**If yes, how would rate the homepage?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Excellent	3	20.0	30.0	30.0
	Very Good	3	20.0	30.0	60.0
	Good	3	20.0	30.0	90.0
	Fair	1	6.7	10.0	100.0
	Total	10	66.7	100.0
Missing	System	5	33.3
Total		15	100.0

**How would you rate the office staff overall?**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Excellent	9	60.0	60.0	60.0
	Very Good	6	40.0	40.0	100.0
	Total	15	100.0	100.0