ASSESSMENT REPORT
FOR
Office of Financial Aid
Administrative or Educational Support Unit
September 2003 to August 2004
Assessment Period Covered
July 15, 2004
Date Submitted
Expanded Statement of Institutional Purpose Linkage:
Institutional Mission/Goal(s) Reference:
Texas A&M International University, a Member of The Texas A&M
University System, is committed to the preparation of students for leadership
roles in their chosen profession and in an increasingly complex, culturally
diverse state, national, and global society … Through instruction, faculty
and student research, and public service, Texas A&M International
University is a strategic point of delivery for well-defined programs
and services that improve the quality of life for citizens of the border
region, the State of Texas, and national and international communities.
Administrative or Educational Support Unit Mission Statement:
The mission of the Office of Financial Aid is to serve students and
parents by providing them information to secure the necessary financial
resources to meet their educational goals and financial obligations to
the University. This is accomplished by providing information on types
of financial aid assistance and initiatives available.
Intended Administrative Objectives:
1. The Office of Financial Aid will educate students about
the different types of Financial Aid available.
2. The Office of Financial Aid will increase awareness about the
new educational initiative, B-On-Time Loan Program.
ASSESSMENT REPORT
FOR
Office of Financial Aid
Administrative or Educational Support Unit
September 2003 to August 2004
Assessment Period Covered
July 15, 2004
Date Submitted
Intended Administrative or Educational Support Objective:
NOTE: There should be one form C for each intended objective
listed on form B. The intended unit objective should be
restated in the box immediately below and the intended objective number
entered in the blank space below
1.The Office of Financial Aid will educate students about the
different types of Financial Aid available.
First Means of Assessment for Objective Identified Above:
1a. Means of Unit Assessment & Criteria for Success:
One of the ways that the Financial Aid Office provides information
on the types of aid available to students is through the Annual Financial
Aid Fair. Eighty percent (80%) of respondents to the 2004 Annual
Financial Aid Fair Survey will indicate “Yes” to the question, “Was
the financial aid presentation satisfactory in answering your questions
about the various forms of financial aid (grants, scholarships, loans)
available to students?”
1a. Summary of Assessment Data Collected:
Based on the results of the survey, respondents indicated that 96.0%
were satisfied with the information they received at the financial aid
presentation when answering the question, “Was the financial aid presentation
satisfactory in answering your questions about the various forms of financial
aid (grants, scholarships, loans) available to students?”
1a. Use of Results to Improve Unit Services:
As shown above, the results indicate that the criteria were met.
The Office of Financial Aid continuously strives to provide the same quality
of services to our students. Information about our fair is disseminated
through flyers, posters, postcards, and e-mails. The Financial Aid Fair
Committee reviews the previous presentation materials used to update and
provide more current information to our prospective students and parents.
ASSESSMENT REPORT
FOR
Office of Financial Aid
Administrative or Educational Support Unit
September 2003 to August 2004
Assessment Period Covered
July 15, 2004
Date Submitted
Intended Administrative or Educational Support Objective:
NOTE: There should be one form C for each intended objective
listed on form B. The intended unit objective should be
restated in the box immediately below and the intended objective number
entered in the blank space below
2. The Office of Financial Aid will increase awareness about
the new educational initiative, B-On-Time Loan Program.
First Means of Assessment for Objective Identified Above:
2a. Means of Unit Assessment & Criteria for Success:
Eighty percent (80%) of respondents to the 2004 Office of Financial
Aid Survey will indicate “Yes” to the question, “Are you aware of
the new state program ‘B-On-Time Loan Program’?”
2a. Summary of Assessment Data Collected:
Based on the survey results, 44.4% of the respondents indicated “Yes”
on the question “Are you aware of the new state program ‘B-On-Time Loan
Program’?”
2a. Use of Results to Improve Unit Services:
As shown above, the results indicate that the criteria were not met;
however, our office has been aggressively distributing information on
this new program to increase the awareness. The new B-On-Time Loan Program
was introduced to us during the Spring 2004 semester, which gave us a
limited amount of time to make our students and parents aware of this
new initiative. Our office generated letters, flyers, and e-mails that
were sent to students that met the requirements for the program. We also
included this information on our web site. For the Spring 2004 semester,
we had a total of 15 inquiries from students to apply for this loan.
As of today, we have over 200 inquiries for the 2004-2005 academic year.
Efforts continue for the distribution of information to ensure that all
students who meet the requirements for this program are aware of its existence.
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