February 2005
  • Quote of the Month
    • "It is not how much you do, but how much love you put into the doing that matters." --Mother Teresa

Results of the "Survey of Organizational Excellence"

In November 2004, TAMIU participated in the Survey of Organizational Excellence, an instrument used by the State of Texas to measure attutudes and strengths of organizations in an effort to improve and create better organizations. The survey was distributed to all full-time employees of TAMIU, and 58.57% responded. Based on the results of the survey, the areas of strength are Strategic Orientation, Quality, Physical Environment, Benefits, and External Communication, while the areas of concern are Fair Pay, Internal Communication, Supervisor Effectiveness, Team Effectiveness, and Change Orientation. Detailed information about the results can be reviewed in the HR Office.

As a step to enhance our strengths and address our areas of concern, the University enthusiastically anticipates its next Staff Enrichment Day on May 20, 2005. The day will be dedicated to offering employees learning sessions for personal and professional enrichment under a relaxed and casusal atmosphere.

Texas A&M International University is committed to annually participating in the Survey of Organizational Excellence and continuing to evaluate progress, all while continuing to develop initiatives that promote openness, accountability, unity, enrichment, and growth among its employees.

Thank you for your contribution to the success of our University!


Annual Performance Evaluations Due 3/4/05

Once again, it is time to do Annual Performance Evaluations. Annual Performance Evaluations are given to classified and administrative staff who have completed their 6 months probationary period at least 60 days prior to February 1st. The purpose of performance evaluations is to meet with the employee to review their performance, identify areas needing improvement, set specific goals and objectives, reinforce the employee's role in the department, and review the employee’s PDQ (Position Description Questionnaire).

During the first week of February, supervisors will be emailed a list of the employees in their area who need to be evaluated. For each employee, supervisors must complete a performance evaluation form and “Professional Development Planning Worksheet,” then conduct a meeting with the employee to discuss the evaluation and to review the PDQ. The signed forms (performance evaluation, worksheet, and PDQ) are due at the HR Office by Friday, March 4, 2005.

Based on a recent System audit, the performance evaluation process now involves the following:

  • The supervisor and employee should set goals and objectives, as needed, for the factors evaluated.
  • Together, the supervisor and employee are required to review/sign/date the employee’s current PDQ on file with HR. If the PDQ is still current, the employee and supervisor sign/date the PDQ and return it to HR attached to the performance evaluation. If the PDQ needs updating, a new PDQ is completed/signed/dated and returned to HR attached to the performance evaluation.

Performance evaluation forms are accessible at the HR website under FORMS. For classified staff, the "Classified Staff Evaluation Form" is used, and for administrative staff, the "Professional/Administrative Staff Evaluation Form" is used. Each evaluation form includes a "Professional Development Planning Worksheet" which supervisors need to complete for each employee evaluated. This worksheet assists the HR Office in planning for employee training opportunities.

If you have any questions regarding the Annual Performance Evaluation process, please contact Xochitl Kladis at ext. 2364.


Online Training Course Available for Supervisors Preparing to Conduct Annual Performance Evaluations

In February, supervisors will perform one of the most important aspects of their job: conducting annual performance evaluations for their staff. To help supervisors in preparing and delivering performance evaluations, the System offers an online training course called "Managing Employee Performance." It is designed not only to provide guidance for preparing and delivering performance evaluations, but also to help better-manage employee performance throughout the year.

This online training is a good basic course for new supervisors and an excellent refresher for experienced supervisors. HR strongly encourages supervisors to take time to go through this course. The benefits to the supervisor as well as the employee will far outweigh the time spent! The course takes about 2 to 2.5 hours to complete. It can be done all at once or in several shorter sessions. If you do it in shorter sessions, your place will be bookmarked so you can later start up where you left off.

You can access the course from HRConnect. Once logged-on, click on the TRAINING tab, select "Managing Employee Performance" from the drop-down menu, then click on "Start Selected Course."

If you should have questions about this online training course, please contact Xochitl Kladis at ext. 2364.


Construction Update
The construction pace for the Science Building is hectic at this point because April 16, the opening date, is rapidly approaching! Installation of the dome inside the planetarium (the screen) began on January 31 and is progressing well. Once work on the dome is finished, the seating will be installed next. Then, the planetarium contractor returns to install the projection and audio equipment. And, as you can see by now, the pyramid glass has been fully installed.

On January 16, a group from the University traveled to the offices of F & S Partners in Dallas to attend the 90% plan review of the Kinesiology facility. The entire plans were reviewed in an all-day meeting with the architects and engineers, and adjustments are currently being made. The detailed design review meeting will be held on March 9 and 10 so that the project can be advertised for the competitive sealed proposals.

The master plan update has been completed, and the final version is on the University homepage. To view it, just click on “View Master Plan.” Mr. Jose Garcia, VP for Finance & Administration, comments that the master plan update has been a very important project for the future of TAMIU and everyone involved over the past year has done a terrific job in providing crucial information.

Keep reading your monthly “HR News & Views” to get the latest information about University construction!

SEBAC Meeting on 2/15/05
The System Employee Benefits Advisory Committee (SEBAC) will meet in the A&M System Building in College Station on Tuesday, February 15, 2005 at 8:00 AM. Representing TAMIU at the meeting will be Elizabeth N. Martinez, Associate VP for Administration, Sandra V. Peña, Director of HR, and Jessica Palacios, HR Benefits Manager. The agenda includes the following: HMO Sub-Committee report, Wellness Sub-Committee report, review of the cost impact of possible plan design changes (i.e., adding maternity coverage for dependent children, increasing the skilled nursing benefit), a legislative update, and a disease management update.

For those interested in attending, the meeting will be broadcast via TTVN at 8:00 AM in WHTC 106. As a reminder, any concerns or comments regarding your benefits package should be addressed in writing to Elizabeth N. Martinez who will, in turn, share them with the committee.

Single Sign On to Debut in Mid-February!

In a few weeks, you will have access to Single Sign On, a convenient, one-stop website that will give you quick access to TAMUS online applications. Here is a snapshot of the main Single Sign On screen:

Screen shot of Single Sign-on

This easy-to-use website will enable you to switch between HRConnect and LeaveTraq without having to log in more than once. Other future applications will be accessible through Single Sign On as they become available. And because Single Sign On will be the sole point-of-entry for these applications, you’ll have to remember only one password! Single Sign On also has enhanced security features to further protect your personal information.

To log into Single Sign On, you will need your Universal Identification Number (UIN). You can find your UIN on HRConnect by clicking the “Show me my Universal Identification Number” button or on LeaveTraq by clicking the “more>” button. For active employees, your UIN can also be found on the front of your TAMIU employee ID card (the TAMIU OneCard). Start learning and using your UIN to log into HRConnect and/or LeaveTraq. Once Single Sign On becomes available, you will not be able to use your SSN to log into HRConnect nor LeaveTraq.

As for your Single Sign On password, you will use your current LeaveTraq password. This will become your Single Sign On password. If you do not have a LeaveTraq password, you can use your HRConnect password. If you have a LeaveTraq password but do not remember it, you should select “ I forgot my password ” from the main Single Sign On screen.

Single Sign On will provide instructions guiding you through the login process, and its “wizard” feature can help answer your questions.

If you have questions about Single Sign On, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363. (For information regarding the TAMIU OneCard, please contact the OneCard Center at ext. 2877 or visit their office in SC 128).


UNUM Re-Assessing Certain Denied Long-Term Disability Claims

According to the terms of a recent settlement with state insurance regulators and the Department of Labor, UNUM, our former Long-Term Disability plan administrator, is re-assessing Long-Term Disability claims that were denied or closed between 1/1/00 and 1/18/05. As a result, some TAMUS employees whose claims were denied during that period may soon receive letters from UNUM letting them know that they have the option to have their claims re-assessed.

If you have questions regarding the Long-Term Disability plan, please contact Jessica Palacios, Associate Director, at ext. 2362.


Celebrex Being Re-Evaluated by the FDA and Pfizer

Recent evaluations of the arthritis drug Celebrex showed an increased risk of heart attacks and strokes in people using high dosages of the drug. However, previous tests of the drug showed no such risk. The Food and Drug Administration and Pfizer, the drug manufacturer, are studying the drug and determining what steps to take next. In the meantime, Celebrex will remain on the market.

EHS (Eckerd Health Services) has announced that Celebrex will remain a formulary drug for the time being. None of the System-offered HMO’s have issued statements regarding Celebrex. To read the statement issued by EHS, click here.

If you have questions regarding your EHS coverage, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363.

A&M Care Health Plan Participants No Longer Need to Provide Receipts When Using the Debit Card for Mail-Order Drug Purchases

The Health Care Spending Account Flex Convenience Debit Card now recognizes mail-order drug co-payments for EHS. This means Health Care Spending Account participants who are enrolled in A&M Care health plans (A&M Care 350 or A&M Care 1250) can purchase prescription drugs through mail-order using their debit cards without having to provide receipts. However, if a person fills multiple prescriptions through mail-order at the same time, a receipt will still be required. Since the mail-order co-payments are twice the retail pharmacy co-payments, A&M Care participants will also be able to use the debit cards to purchase two drugs together at EHS-network pharmacies, provided the co-payments for the two drugs are the same. This change does not apply to double primary care physician and specialist office visit co-payments. The debit card does not recognize double drug co-payments for the other A&M System-offered health plans.

Revised debit card Q&A’s to address questions users have had since the card was introduced are available online. Also available online are a set of examples explaining when the user must provide a receipt for purchases made using the debit card. To view the Q&A’s, click here. To view the examples, click here.

If you have questions regarding your Tax Saver Spending Account, please contact Jessica Palacios, Associate Director, at ext. 2362.


CIGNA Has a New Online Newsletter

CIGNA recently launched CIGNA Connection, an online newsletter. The newsletter contains brief wellness-related articles with links to sites containing additional information. You can view the newsletter at www.cigna.com/health/employer/newsletter/nov2004/594568.htm.

If you have questions regarding CIGNA, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363.

TDA Brochure Has Been Revised

The following brochure has been revised and posted to the TAMUS Human Resources website:

  • TDAs: An Investment in Your Future has been revised to reflect the TDA contribution limits for the 2005 calendar year. If you would like a hard copy, please download and print the PDF version. Click here to view.
For additional information on Tax Deferred Annuities, please contact Jessica Palacios, Associate Director, at ext. 2362.

Welcome, New Employees!!
  Julian J. Sanchez, Groundskeeper
Physical Plant
H 200 ext. 2325
  Ana L. McHugh, CDC Educator
Department of Special Populations (CDC)
BCH 104 ext. 2421
  Jennifer C. Raines, Staff Assistant
Special Programs (GEAR-UP)
SC 118 ext. 2766
  Jose Ruiz Jr., Police Officer
University Police Department
KL 005 ext. 2100
  Gerardo A. Perez, Planetarium Technician
College of Arts and Sciences
PH 313H ext. 2606
  Gilberto R. Valdez, CDC Coordinator
Department of Special Populations (CDC)
BCH 102 ext. 2926
  Juan L. Sanchez, Service Specialist I
KL 257 ext. 2044
  Miguel A. Trevino, Event & Conference Services Manager
Student Center
SC 127A ext. 2930
  Vicki L. Schreiber, Director of Housing and Residence Life
Housing and Residence Life
RLC 110 ext. 1303
  Hossein Shirvani, Assistant Professor
Department of Curriculum & Instruction
KL 326 ext. 2523
  John J. Winfrey, Assistant Professor/Director of Planetarium
Department of Mathematical and Physical Sciences/COAS
PH 313L ext. 2668
  John C. Kilburn, Associate Professor/Chair
Department of Behavioral, Applied Sciences and CJ
KL 417C ext. 2667
  Chen-Han Sung, Professor/Chair
Department of Mathematical and Physical Sciences
CH 303 ext. 2567

Martha E. Guajardo SC 226 ext. 2280
FROM: Half-Time Staff Assistant, Student Activities    
TO: Full-Time Staff Assistant, Student Activities    
Roxana Pena KL 158D ext. 2165
FROM: Staff Assistant, University Registrar    
TO: Financial Aid Counselor, Financial Aid    
Maria D. Ibanez WHTC 221 ext. 2820
FROM: Staff Assistant, CSWHT    
TO: Data & Information Specialist, CSWHT    
Cecilia M. Cedillo RLC 111 ext. 1302
FROM: Staff Assistant, University Registrar    
TO: Housing Assistant, Housing and Residence Life    
Ana G. Molina KL 158 ext. 2226
FROM: Financial Aid Assistant, Financial Aid    
TO: Office Coordinator, Financial Aid    
Laura E. Gamez PH 215C ext. 2343
FROM: Buyer, Purchasing and Support Services    
TO: Procurement Card Coordinator, Purchasing and Support Services    
Debra K. Segovia PH 215 B ext. 2351
FROM: Buyer, Purchasing and Support Services    
TO: Senior Buyer, Purchasing and Support Services    
Jesse Gonzalez WHTC 222E ext. 2846
FROM: Project Coordinator, TCBEED    
TO: Program Manager, TCBEED    
Baldomero G. Garcia WHTC 222C ext. 2553
FROM: Associate Director of the TCBEED, TCBEED    
TO: Program Manager, TCBEED    
Virginia F. Vincent WHTC 222C ext. 2827
FROM: Associate Director of the CSWHT, CSWHT    
TO: Program Manager, CSWHT    
Suzanne Hansen-Alford WHTC 219B ext. 2551
FROM: Associate Director, CSWHT (WHT Info Center)    
TO: Program Manager, CSWHT (WHT Info Center)    

  Pedro Rangel, Groundskeeper
Physical Plant
  Ana L. McHugh, CDC Educator
Department of Special Populations (CDC)
  Ana G. Molina, Office Coordinator
Financial Aid
  Ana L. Jaimes, Research Unit Assistant
CSWHT (WHT Info Center)
  Antonio Bernal, Duplicator Assistant
Purchasing & Support Services
  Mario Lopez Jr., Lab Assistant
PASE (Testing/Computer Services)
  Jesus J. Herrera, Police Officer
University Police Department
  Horacio N. Yzaguirre, Police Officer
University Police Department
  Raul M. Mendoza, Police Officer
University Police Department
  Adelaida Moreno, Police Corporal
University Police Department
  Catarino Izaguirre Jr., Police Officer
University Police Department
  Silvia I. Morales, Police Corporal
University Police Department
  Rita R. Hernandez, Outreach & Retension Specialist
  David L. Cardwell, Special Projects Manager
  Michael Gold-Biss, Assistant VP for International Programs
International Programs
  Per E. Fjelstad, Associate Professor
Department of Language & Literature
  Omar A. Gonzalez, Instructor/Lab Technician
Department of Mathematical & Physical Sciences
  Andre L. Araujo, Assistant Professor
Department of MIS & Decision Science
  Guadalupe Garza Jr., Instructor
Department of Biology & Chemistry

Separations of Employment
Upon first knowledge of employment separation by an employee, the employing department must take the following steps. The forms mentioned below are available at the HR website under FORMS.
  • Notify the HR Office by calling ext. 2365.
  • Submit to the HR Office a Personnel/Budget Action Form accompanied by the employee's separation letter which must state the separation date.
  • To advertise the vacant position, submit a Personnel Requisition to the HR Office.
  • Review the Position Description Questionnaire (PDQ) on file in the HR Office to determine if the position description has changed.
  • If the position description has changed, submit a revised PDQ with the Personnel Requisition.
  • Prior to the last day of work, the employee must report to the HR Office to complete the exiting and clearance process (insurance, leave, timecard, keys, ID, etc.).

NOTE: If separation is from student employment, please contact the Office of Career Services (ext. 2260) upon first knowledge of separation.


System Internal Audit Department Provides Investigative Services

It is the responsibility of every employee of TAMIU to help protect the assets and resources of the A&M System. To accomplish this, each employee is encouraged to report factual information suggestive of dishonest or illegal activities/practices that might impact TAMIU or any A&M System member. These activities/practices include, but are not limited to, theft, corruption, asset misappropriation, or misuse of state resources.

To report suspected fraud or abuse, contact the System Internal Audit Department at (888)501-3850, (979)458-7100, or visit their website at http://sago.tamu.edu/iaudit.

HR Forms Available Online

The HR Office reminds you of the availability of the following HR forms on the Internet! These automated forms can be accessed and completed from the HR website under FORMS. These forms can be accessed by using the Adobe Acrobat Reader plug-in which can be downloaded from the HR website. If you have questions or encounter problems using the automated HR forms, please call Gracy Buentello at ext. 2365 for assistance.

• Direct Deposit Authorization
• Employee Time Cards

• Application for Employment
• Referral for Interview
• Position Description Questionnaire (PDQ)
• Personnel Requisition
• Personnel/Budget Action Form
• Budget/Fund Transfer Form
• External Employment and Consulting Application and Approval Form

• Classified Staff Evaluation Form
• Professional/Administrative Staff Evaluation Form

• First Report of Injury or Illness

• Employee Educational Assistance Program Forms


Inform HR Early if Immigration Services Are Needed

The HR Office provides immigration services and must be informed at least 6 months prior to the start of employment of any incoming faculty member who is a foreign national in need of the proper employment visa. Employment is contingent upon receipt of the appropriate visa, and the process to obtain certain visas can be lengthy. Please let us know if you have anyone needing assistance.

Also be reminded that ALL immigration requests, forms, petitions, documents, etc. must be routed through the HR Office, and that the President, Dr. Ray M Keck III, is the University's authorized endorser of immigration forms.

Should you need assistance or have questions regarding immigration issues, please contact Sandra V. Pena (ext. 2361).


2004-2005 Pay Plan is Online

The TAMIU Pay Plan is available online! It can be accessed from the HR website.

The Pay Plan is the basic reference document for wages/salaries, titles, title codes, and FLSA exemption status of all classified staff, as well as for titles, title codes, and FLSA exemption of all non-classified staff. The website offers listings by job title (alphabetical order) and by title code (numerical order). Also available from this website is the University Pay Scale which lists the wage/salary ranges (min-mid-max) of each pay grade.

Should you have questions regarding compensation, please contact Sandra V. Pena via email or at ext. 2361.


Advertising and Hiring Procedures
for Non-Faculty Vacancies

Below is a simple step-by-step outline of the advertising and hiring procedures for non-faculty vacancies. If you need assistance at any time during this process, please call the Employment Office at ext. 2360.

Step 1--


Hiring department submits to HR a completed and signed Personnel Requisition and, if the job description for the vacant position has changed, an updated Position Description Questionnaire (PDQ).

  Step 2--

HR prepares a Job Vacancy Notice (JVN) and posts it: at two bulletin board locations on campus; on the TAMIU HR website and HigherEdJobs.com; with the Texas Workforce Commission; with The Texas Higher Education Coordinating Board (if administrative); in the local newspaper; and with various agencies.


  • To advertise your JVN as a full ad in the local newspaper, in another newspaper, or in a pertinent journal/publication, please work with the Purchasing Department to get pricing, generate a requisition, and have the ad placed. Please work with HR to develop the actual ad. HR will then provide the ad to the Purchasing Department.
  • To post a vacancy on a pertinent, free Internet advertising site, please ensure you use the exact wording from the JVN developed by the HR Office. We recommend simply using a direct link to the actual JVN accessible from the HR"Employment" website.
  Step 3--

HR receives and reviews applications, then sends the hiring department copies of applications of those who meet the minimum qualifications advertised.

  Step 4--

After reviewing applications, the hiring department contacts HR to identify the applicant(s) selected for interview.

  Step 5--

Hiring department schedules and conducts interview(s) with applicant(s).


  • Resource materials containing guidelines for conducting interviews and conducting reference checks are available online from the HR "Employment" website.
  Step 6--

Hiring department completes Referral for Interview form for each interviewed applicant.

  Step 7--

When a selection is made, the hiring department submits to HR all completed and signed Referral for Interview forms and a Personnel/Budget Action Form for the selected applicant.

  Step 8--

HR makes the offer of employment to the individual selected, schedules the start date, and notifies the hiring department when the new hire can be expected to report for work.

  • All HR forms mentioned above must be typed.
  • All HR forms mentioned above are available online from the HR website under FORMS.
  • Hiring departments must ensure all forms are routed through appropriate approval channels before submitting to HR.
  • The System online training course called "Conducting Effective Interviews" is available to you from HRConnect. Simply log in to HRConnect, click on the TRAINING tab, and follow the instructions given.

What is Expected of You When You Are Expecting

The coming of a baby calls for many preparations...even at work. If you or your spouse are expecting a baby, below is a checklist of matters (leave, benefits, and other) which must be promptly addressed in the HR Office. (For leave assistance, contact Xochitl Kladis at ext. 2364, and for benefits assistance, contact Jessica Palacios at ext. 2362.)


  • At least 30 days prior to your leave, notify HR and visit with them to discuss your leave options (Family/Medical Leave, Parental Leave) and to review your available leave balances (sick leave, vacation, OCT, SCT.)
  • A written request for Family/Medical Leave or Parental Leave must be submitted. Also, a "Medical Certification Form" must be completed by your doctor and submitted to HR within 15 days of the request for leave. This form is available at the HR website under FORMS. Re-certification may be required.
  • During your leave, all appropriate leave requests must be submitted via LeaveTraq and timecards must be submitted to HR (if applicable).
  • A newborn must be enrolled for insurance coverage within 60 days of the child’s birth. An employee who already has "employee/family" or "employee/child(ren)" coverage may add a newborn after the 60-day limit because the premium does not change; however, the newborn should be added as soon as possible to ensure accurate records.
  • If you are on paid leave (Family/Medical Leave, Parental Leave), your share of the premiums will continue to be deducted from your pay.
  • If you exhaust your available leave while on Family/Medical Leave, you will need to pay any monthly premiums that are normally deducted from your pay. You will be billed each month while on leave without pay, and the premiums must be paid within 30 days of the due date shown on the bill or coverage will end.
  • If you are on Parental Leave without pay, you are not eligible to receive the state contribution for basic life and medical benefits, but you may continue coverage by paying the full monthly premium. You will be billed each month, and the premiums must be paid within 30 days of the due date shown on the bill or coverage will end.
  • You are expected to check-in with your supervisor every 2 weeks during your leave to inform him/her of your status and expected date of return to work.
  • A written doctor’s release is required upon your return to work.

Getting to Know U!

Coach Felton


Mr. Tarvish Felton is the TAMIU Coach for men’s basketball in the Athletics Department. He was born and raised in Perry, Georgia and joined TAMIU on 9/1/02. He loves his job and, on his spare time, he enjoys playing golf and watching movies. The greatest inspirations in Tarvish’s life are his daughter and his grandmother.

TAMIU, we want to get to know you! Tell us an interesting fact about yourself, and we will feature it along with a photo in this section of the newsletter. Submit your information to Xochitl Kladis via email or at ext. 2364.

Mug O' The Month
Maria T. Morales is an Accounting Assistant (Posting) in the Business Office. She joined TAMIU in February 2003.

She received a prize for being the first to identify the TAMIU employee in the "Who is This?" section of the previous issue of the HR News & Views.

Maria Teresa Morales

Who is This?  
Who is This?

The first person to email the HR Office and correctly identify this TAMIU employee by name and title will win a prize!

The identity of the employee who appeared in the last issue of HR News & Views can be found in "The Answer Corner" section of this newsletter!

The Answer Corner
The following are frequently-asked questions received in the Office of Human Resources. To ask us questions, use the "Ask HR" button on this newsletter.


Who was the baby in the "Who is This?" section of the last issue of "HR News & Views"?


That was Oscar Reyna, University Registrar. TAMIU employees who wish to submit their picture for the "Who is This?" section may contact the HR Office via email or at ext. 2365.

I am an international employee and my visa status is going to change. Is there anything I need do with the HR Office?

If your visa status changes or is to change, you need to notify the HR Office immediately to update your personnel file and to review your tax withholding, as a change in visa status may affect your tax withholding rate. If you have any questions related to international employees, you may contact Sandra V. Peña at ext. 2361.

That Extra (S)Mile!
This section describes the deeds of TAMIU employees who have been observed going the "extra mile" for our University.
I want to thank Ms. Caroline Lara, Director of the Community College Teacher Center, for assisting the Office of Financial Aid during registration day. She has always been and continues to be helpful with student’s financial aid questions. I also want to thank Ms. Minita Ramirez, Executive Director of Enrollment Services, as well as the staff from Enrollment Management & School Relations, for coming to assist us on that day. The staff from the Office of Financial Aid truly appreciated everyone’s help!
If you know of any employee performing in such a way that deserves mention in this column, send their name and details of their deeds to the HR Office via email.

Phone: 956.326.2365
Fax: 956.326.2359
Location: Killam Library 320