June 2005
  • Quote of the Month
    • "You must be the change you wish to see in the world." --Gandhi

Visit the 2005 SED Photo Gallery!

According to comments on evaluations, this was the best SED yet! Positive remarks and constructive suggestions were shared throughout the day as well as on the evaluation forms.  It is through your input that we will work to improve this special event next year.  THANK YOU to all who participated.

Everyone involved in planning SED 2005 devoted continuous collaboration and work.  MUCH APPRECIATION is extended to all planning committee members, all Session Leaders, all prize sponsors, Public Relations, Marketing and Information Services, Aramark, Physical Plant, OIT Media Services, the Student Center, the Print Shop, and all student workers who covered office operations.  You helped make SED 2005 happen!

We eagerly await Staff Enrichment Day 2006!


Annual Enrollment Meetings Scheduled for July 14th

The Annual Enrollment period (July 1st through 31st) is rapidly approaching! This is the once-a-year opportunity to review your benefits and make any necessary changes, which will become effective September 1, 2005. And to assist you in your decision-making, Annual Enrollment meetings are scheduled for July 14th (see schedule below).

Again this year, to reduce printing/mailing costs and help minimize future premium increases, Annual Enrollment information packets will not be mailed. Instead, employees will review their benefits information and make any changes via HRConnect which can be accessed from Single Sign On. To review plan descriptions and changes, employees and retirees can access the Annual Enrollment booklet online.

All TAMIU employees and retirees are encouraged to take time to review their benefits and attend one of the following Annual Enrollment meetings. Annual Enrollment meetings bring benefit plan representatives and employees together to review benefit plans and answer questions. Registration is necessary to make seating arrangements and provide refreshments. Please register at www.tamiu.edu/adminis/ohr/annualenroll05.shtml.

Tuesday, July 14th 9:00 am SC Ballroom

Tuesday, July 14th 2:00 pm SC Ballroom

If you have any questions about this year’s Annual Enrollment, you may contact Jessica Palacios (ext. 2362) or Nora Guereca (ext. 2363).


Extended Pay Plan (EPP)

The Extended Pay Plan allows all full-time faculty who work less than 12 months each year to extend their pay over 12 months. Here is how the EPP works:

You can choose to have either 12.5% or 25% of your net pay set aside each month. During the summer months, you will receive a paycheck from those funds set aside earlier. If you work 9 months and have 25% withheld from your pay during each of those 9 months, your paycheck should be fairly even for 12 months. If you have 12.5% withheld for 9 months, your summer pay will be less than your regular pay. (The 12.5% option was designed for employees who work 10.5 months and have some summer income.) For tax purposes, you still will be considered a 9 or 10.5 month employee. Therefore, federal income and Social Security taxes will be deducted fully from your pay during the months you work. All of the money held for summer payment will be from your after-tax "take home" pay.

Those currently participating in the EPP will remain enrolled at their current percentage, unless they notify the HR Office by 8/31/05 to change their percentage. If you are not currently participating in EPP and would like to, please come by the HR Office in KL 320 to complete an election form by 8/31/05.

If you have any questions about the EPP, please contact Jessica Palacios at ext. 2362 or Nora Guereca at ext. 2363.


New PharmaCare ID Cards Being Issued Only to New Participants

PharmaCare has new plan ID cards reflecting the recent name change, but these cards will be issued only to new plan participants. New cards will not be issued to current participants. However, PharmaCare has confirmed that network pharmacies will continue accepting the old ID cards.

For questions regarding your prescription drug program, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363.


PharmaCare Formulary Will Change June 1

Effective June 1, the drugs Didronel, Pravachol, Pravigard PAC, Relion Insulins, and Skelid will change from formulary to non-formulary drugs. This will affect 539 A&M Care participants, most of whom use Pravachol. PharmaCare will send a letter to participants affected by this change. To view this letter, click here.

For questions regarding your prescription drug program, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363.


Two New Online Training Courses Now Available

The following management training courses are now available online:

  • Positive Management of Performance Problems - This employee discipline course is designed to help A&M System managers address employee performance problems and administer appropriate discipline when needed.
  • Introduction to Management for A&M System Supervisors - This course addresses topics such as what management means and changes new managers should expect.

Both courses can be accessed from Single Sign On by entering HRConnect, then selecting the TRAINING tab. For questions regarding online training, please contact Jessica Palacios, Associate Director, at ext. 2362.


Prescription Mail-Order Offers Convenience

To accommodate people’s busy lifestyles, health plans are always on the lookout for ways to couple quality health care with convenience. One tactic that has become common among most health plans is a mail-order prescription drug program.

With a mail-order program, a person can purchase a 90-day supply of a maintenance medication by mail and have it delivered to his/her home instead of visiting a retail pharmacy every month. For participants in some health plans, using the mail-order service can also result in substantial cost savings. Here’s how mail-order programs work for A&M System-offered health plans:

A&M Care Health Plans

The A&M Care plans’ mail-order service is managed by PharmaCare Direct (formerly EHS), a division of PharmaCare. Although, you can purchase maintenance drugs through a network pharmacy, you can buy only one 30-day supply, and you pay one co-payment each time you refill. By using PharmaCare Direct, you pay only two co-payments for a 90-day supply of a maintenance drug. To fill a new prescription through mail-order:

  1. Make sure your prescription is written for a 90-day supply with up to three refills, and write your Universal Identification Number (UIN) on the back of each paper prescription you submit.
  2. Complete PharmaCare’s enrollment form, available from the HR Office or online at www.ehs.com. This form, which you have to submit only once per plan year per prescription, asks for the same information you would give your retail pharmacist, including your name, date of birth, and drug allergies.
  3. Mail the completed enrollment form and your prescription to PharmaCare Direct, P.O. Box 9062, Clearwater, FL 33758-9748. You should allow up to 10 days for your order to be processed and mailed.
  4. To order refills, do one of the following:
    • Call PharmaCare’s A&M System customer service at 1-866-935-5433.
    • Visit PharmaCare online at www.ehs.com and log in to the members area.
    • Fill out a refill form and return by mail using the pre-paid envelope you received with your original mail-service order.

Mercy Health Plan

Mercy’s mail-order service is managed by Walgreens. You pay only one co-payment for a 90-day supply of a maintenance drug whether you purchase it through mail-order or a network pharmacy. To fill a new prescription through mail-order:

  1. Complete the member information section of the Registration & Prescription Order Form, available from Mercy Health Plan or the HR Office. Your doctor will need to complete the prescription information section.
  2. Fax or mail the form to Walgreens. If faxing, have your doctor fax the form to the number shown on the form. Forms faxed from somewhere other than your doctor’s office will not be accepted. If mailing, be sure to include the written prescription and payment (check or credit card) with your order form. Mail to Walgreens Healthcare Plus, P.O. Box 29061, Phoenix, AZ 85038-9061. Mail-order purchases may take up to 2 weeks to arrive.
  3. You can order refills by calling 1-800-797-3345 or going online to www.mercyhealthplans.com. You will need your prescription number, ZIP code, and pharmacy number (from your prescription label).

If any questions regarding your prescription drug program, please contact Jessica Palacios, Associate Director, at ext. 2362 or Nora Guereca, HR Benefits Manager, at ext. 2363.


Welcome, New Employees!!
  Christina Martinez, Staff Assistant
University Registrar
KL 168 ext. 2256
  Laura C. Diaz, Staff Assistant
College of Arts and Sciences
LBVSC 301 ext. 2464
  Alma L. Lerma, Office Coordinator
Financial Aid
KL 158 ext. 2225
  Adriana R. Perez, User Services Coordinator
KL 255 ext. 2298
  Juan D. Garza, Associate Director of Recreational Sports
Athletics Department
KCB 107A ext. 2285
  Juan Cisneros III, Senior Staff Accountant
Budget, Payroll, Grants & Contracts
KL 159 ext. 2373
  Neil E. Duchac II, Assistant Professor
Department of Professional Programs
KL 426A ext. 2333
  Barbara H. Foster, Assistant Professor
Department of Professional Programs
KL 417B ext. 2523

James E. Bravo III KL 158 ext. 2216
FROM: Student Employee, Financial Aid    
TO: Staff Assistant, Financial Aid    
Ofelia Y. Maldonado KL 215 ext. 2126
FROM: Part-Time Clerk I, Killam Library    
TO: Clerk II, Killam Library    
Michael J. Rigal KL 157 ext. 2310
FROM: Senior Lab Assistant, PASE (Testing/Computer Services)    
TO: User Services Specialist, OIT    
Ana G. Molina KL 160 ext. 2876
FROM: Office Coordinator, Financial Aid    
TO: Executive Secretary to the VP, VP for Student Affairs    
Yezmin D. Salazar KL 257 ext. 2292
FROM: Staff Assistant, Career Services    
TO: Office Coordinator, OIT    
Carolina A. Lara SC 128 ext. 2270
FROM: Full-Time Director of Community College Teacher Center, Associate VP for Student Success    
TO: Half-Time Director of Community College Teacher Center, Associate VP for Student Success    
John W. Stabile KL 257B ext. 2318
FROM: Associate Director of CTS, OIT    
TO: Associate Director of Academic Technology, OIT    
Rosa A. Espinoza KL 155D ext. 2442
FROM: Associate Director, Admissions Office    
TO: Director of Admissions, Admissions Office    
Steve K. Harmon KL 268C ext. 2166
FROM: Director of Public Affairs & Information Services    
TO: Director of Public Relations, Marketing & Information Services    
Allen W. Wiseman KL 318 ext. 2134
FROM: Instructor, Department of Language & Literature    
TO: Adjunct Faculty, PASE    

  Julisa Garcia, CDC Educator
Department of Special Populations (CDC)
  Jessica Rocha, Staff Assistant
Student Counseling Services
  Sonia I. Estrada, Service Specialist I
  Stephanie R. Hilbrand, Residence Hall Manager
Housing & Residence Life
  Joy M. Simpson, Counselor (Title V)
Student Counseling Services
  Caroline A. Lara, Half-Time Director of Community College Teaching Center
Associate VP for Student Success
  Ana L. Caballero, Senior Staff Accountant
Budget, Payroll, Grants & Contracts
  Sandra A. Forestier, Coach (Women's Soccer)
Athletics Department
  Ericka S. Navarro, Associate Director
Career Services
  Roderick Barclay, Assistant Professor
Department of Accounting, Economics & Finance
  Hossein Shirvani, Assistant Professor
Department of Curriculum & Instruction
  Jennifer L. Clark, Assistant Professor
Department of Fine & Performing Arts
  Timothy H. Van Beke, Visiting Assistant Professor
Department of Fine & Performing Arts
  Richard R. Tansey, Associate Professor
Department of Management, Marketing & International Business
  Jeffrey H. Cornelius-White, Assistant Professor
Department of Behavioral, Applied Sciences & Criminal Justice
  Cecily F. Cornelius-White, Assistant Professor
Department of Behavioral, Applied Sciences & Criminal Justice
  June D. McGee, Associate Professor
Department of Special Populations
  Stephen P. Walters, Associate Professor
Department of Behavioral, Applied Sciences & Criminal Justice

Attention International Employees

If your visa status changes or is about to change, please notify the HR Office immediately. A change in visa status requires updating your HR records (I-9 Form) and may affect your tax withholding rate (W-4 Form).

If you have any questions regarding international employee issues, please contact Gracy Buentello at ext. 2365.


Updating Your HR File When You Get Married

It is important that personal data in HR records are always up-to-date as such data is tied to the benefits of the employee and eligible dependents. In the case of marriage, personal data must be updated immediately. The following is a helpful checklist of items to take care of in the HR Office when there is a "Family Status Change" due to marriage:


  • Notify your local SS Administration Office of any name change. Name changes cannot be made in HR with out official documentation from the SS Administration.


  • Within 60 days of marriage, notify HR if you plan to make any changes to your health, dental, or optional coverages.


  • Inform HR if you want to update your beneficiary(ies) designations under the following optional coverages and retirement plans: Basic Life, Optional Life Insurance, Accidental Death & Dismemberment, Teachers Retirement System, and Optional Retirement Program.


  • Complete a new W-4 Form to change your tax withholding status and to record any name change.


  • Complete an "Employee Personal Data" form to update HR records with a name change, address change, telephone number change, etc.
  • Complete a "Request for ID Card(s)" form if you wish to obtain an ID Card for an eligible dependent

Inform HR Early if Immigration Services Are Needed

The HR Office provides immigration services and must be informed at least 6 months prior to the start of employment of any incoming faculty member who is a foreign national in need of the proper employment visa. Employment is contingent upon receipt of the appropriate visa, and the process to obtain certain visas can be lengthy. Please let us know if you have anyone needing assistance.

Also be reminded that ALL immigration requests, forms, petitions, documents, etc. must be routed through the HR Office, and that the President, Dr. Ray M Keck III, is the University's authorized endorser of immigration forms.

Should you need assistance or have questions regarding immigration issues, please contact Gracy Buentello (ext. 2365).


What is Expected of You When You Are Expecting

The coming of a baby calls for many preparations...even at work. If you or your spouse are expecting a baby, below is a checklist of matters (leave, benefits, and other) which must be promptly addressed in the HR Office. (For leave assistance, contact Xochitl Kladis at ext. 2364, and for benefits assistance, contact Jessica Palacios at ext. 2362.)


  • At least 30 days prior to your leave, notify HR and visit with them to discuss your leave options (Family/Medical Leave, Parental Leave) and to review your available leave balances (sick leave, vacation, OCT, SCT.)
  • A written request for Family/Medical Leave or Parental Leave must be submitted. Also, a "Medical Certification Form" must be completed by your doctor and submitted to HR within 15 days of the request for leave. This form is available at the HR website under FORMS. Re-certification may be required.
  • During your leave, all appropriate leave requests must be submitted via LeaveTraq and timecards must be submitted to HR (if applicable).
  • A newborn must be enrolled for insurance coverage within 60 days of the child’s birth. An employee who already has "employee/family" or "employee/child(ren)" coverage may add a newborn after the 60-day limit because the premium does not change; however, the newborn should be added as soon as possible to ensure accurate records.
  • If you are on paid leave (Family/Medical Leave, Parental Leave), your share of the premiums will continue to be deducted from your pay.
  • If you exhaust your available leave while on Family/Medical Leave, you will need to pay any monthly premiums that are normally deducted from your pay. You will be billed each month while on leave without pay, and the premiums must be paid within 30 days of the due date shown on the bill or coverage will end.
  • If you are on Parental Leave without pay, you are not eligible to receive the state contribution for basic life and medical benefits, but you may continue coverage by paying the full monthly premium. You will be billed each month, and the premiums must be paid within 30 days of the due date shown on the bill or coverage will end.
  • You are expected to check-in with your supervisor every 2 weeks during your leave to inform him/her of your status and expected date of return to work.
  • A written doctor’s release is required upon your return to work

Advertising and Hiring Procedures
for Non-Faculty Vacancies

Below is a step-by-step outline of the advertising and hiring procedures for non-faculty vacancies. If you need assistance at any time during this process, please call the Employment Office at ext. 2360.

Step 1-- Hiring supervisor submits an online Requisition via TAMIUWorks!. Also, if the job description for the vacant position has changed, an updated Position Description Questionnaire (PDQ) must be submitted to HR.

NOTE: If you are requesting to change/reclassify the vacant position, indicate so on the TAMIUWorks! Requisition (give justification and explain funding needs). If the request is outside of what is budgeted and requires a fund transfer, complete a Budget/Fund Transfer Form, obtain appropriate signatures, and submit it to HR.

Step 2-- HR prepares a Job Vacancy Notice (JVN) and posts it online at TAMIUWorks!; online at HigherEdJobs.com; with the Texas Workforce Commission; with The Texas Higher Education Coordinating Board (if administrative); and with various agencies.

NOTE: To advertise your JVN as a full ad in the local newspaper, in another newspaper, or in a pertinent journal/ publication, work with the Purchasing Department to get pricing, generate a requisition, and have the ad placed. Please work with HR to develop the actual ad. HR will then provide the ad to the Purchasing Department.

NOTE: To post a vacancy on a pertinent, free Internet advertising site, ensure you use the exact wording (copy and paste) from the JVN developed by the HR Office and that the announcement carries the statement “TAMIU is an Equal Opportunity Employer” at the end.

Step 3-- Via TAMIU Works!, HR receives and reviews online applications, then approves the applications of those who meet the minimum qualifications advertised. The hiring supervisor can review the qualified applications by logging on to TAMIUWorks! as a supervisor.

Step 4-- The hiring supervisor reviews all applications, then schedules and conducts interview(s) with applicant(s). On TAMIUWorks!, the hiring supervisor records the status of each application, and, if applicable, indicates the reason(s) for not selecting an interviewed applicant(s).

NOTE: Resource materials containing tips for conducting interviews and conducting reference checks are available online from the HR Employment webpage under “Resources for Hiring Supervisors.” Additionally, the System online training course called "Conducting Effective Interviews" is available from HRConnect under the TRAINING tab. You can access HRConnect via Single Sign On.

Step 5-- When a selection is made, the hiring supervisor submits to HR a Personnel/Budget Action Form (PBAF) for the selected applicant.

NOTE: If the hiring action is outside of what is budgeted and requires a fund transfer, complete a Budget/Fund Transfer Form, obtain appropriate signatures, and submit with the PBAF.

Step 6-- HR makes the offer of employment to the individual selected, schedules the start date, and notifies the hiring supervisor when the new hire can be expected to report for work.


  • All HR forms must be typed (PDQ, PBAF).
  • HR forms are available online from the HR website under FORMS.
  • Hiring supervisors must ensure HR forms are routed through appropriate approval channels before submitting to HR.

2004-2005 Pay Plan is Online

The TAMIU Pay Plan is available online! It can be accessed from the HR website.

The Pay Plan is the basic reference document for wages/salaries, titles, title codes, and FLSA exemption status of all classified staff, as well as for titles, title codes, and FLSA exemption of all non-classified staff. The website offers listings by job title (alphabetical order) and by title code (numerical order). Also available from this website is the University Pay Scale which lists the wage/salary ranges (min-mid-max) of each pay grade.

Should you have questions regarding compensation, please contact Sandra V. Pena via email or at ext. 2361.



SCT (State Compensatory Time):

System Regulation 31.01.09 Overtime states that SCT must be taken within the 12-month period following the workweek in which it was earned and that it may not be carried forward past the end of the 12-month period.

LeaveTraq monitors the expiration of SCT and "clears out" any SCT not used by the expiration date. Therefore, to avoid losing SCT, employees are reminded to take their SCT within 12 months from which it was earned. It is recommended that employees regularly log onto LeaveTraq to check the expiration status of their SCT.

OCT (Overtime Compensatory Time):

System Regulation 31.01.09 Overtime states that, when practical, OCT should be taken within the 12-month period following the workweek in which it was earned. Supervisors may require employees to take OCT and may require employees to use OCT before using vacation leave.

Should you have any questions about your SCT and/or OCT balances, please contact Xochitl Kladis via email or at ext. 2364.


Online Training Available for Employees

The TAMUS Human Resources Office has developed online training modules for employees. You can access these training modules from Single Sign On by entering HRConnect, then choosing the TRAINING tab. If you need assistance with these online training modules, please call the HR Office at ext. 2365.

The training modules currently available are:

  • Ethics (also available in Spanish)
  • Creating A Discrimination-Free Workplace (also available in Spanish)
  • Sexual Harrassment: What Supervisors Need To Know
  • Managing Employee Performance
  • Positive Management of Performance Problems
  • Introduction to Management
  • Conducting Effective Interviews
  • Information Security Awareness
  • Time Off Issues for Employees
  • Time Off Issues for Supervisors

Getting to Know U!


Danny Martínez, Associate Webmaster in the Office of Public Relations, Marketing and Information Services, is a native Laredoan. A Spring 2005 graduate, he earned his BAAS degree from TAMIU and hopes to continue on to a Master's program here. He’s been married to his wonderful wife, Sandra, for 12 years and enjoys spending time with his two boys, DJ (Daniel Jr.) and Noah. DJ is a 7-year-old bundle of energy entering the 2nd grade at Trautmann Elementary School. Noah, 6, attends classes in the Autism unit at the same school. Both Danny and his wife are strong advocates of Noah's rights to enjoy the same opportunities as other children. Danny has a unique sense of humor that feeds a wide range of interests including movies, theater, and music. He fancies himself an amateur wine lover and collects wine from different vineyards. He enjoys his work and looks forward to assisting in the improvement of the University's web presence and web-based enterprises.

TAMIU, we want to get to know you! Tell us an interesting fact about yourself, and we will feature it along with a photo in this section of the newsletter. Submit your information to Xochitl Kladis via email or at ext. 2364.

Mug O' The Month
Julie Barrera is the Executive Secretary to the President. She joined TAMIU in September 2000.

She received a prize for being the first to identify the TAMIU employee in the "Who is This?" section of the previous issue of the HR News & Views.

Who is This?  

The first person to email the HR Office and correctly identify this TAMIU employee by name and title will win a prize!

The identity of the employee who appeared in the last issue of HR News & Views can be found in "The Answer Corner" section of this newsletter!

The Answer Corner
The following are frequently-asked questions received in the Office of Human Resources. To ask us questions, use the "Ask HR" button on this newsletter.
Q: Who was the baby in the "Who is This?" section of the last issue of "HR News & Views"?


That was Joya Vidaurri, HR Assistant in the HR Office. TAMIU employees who wish to submit their picture for the "Who is This?" section may contact the HR Office via email or at ext. 2365.


I just moved to another office, and my extension changed too. What do I need to do so that these changes are made to the online TAMIU Employee Directory?

You may notify the HR Office of changes (or anticipated changes) to your office location, extension, email address, or fax number so that the online TAMIU Employee Directory can be updated. You can report your changes to Gracy Buentello at gracy@tamiu.edu.

That Extra (S)Mile!
This section describes the deeds of TAMIU employees who have been observed going the "extra mile" for our University.
The Office of Career Services would like to thank everyone who assisted with our Job Expo held on March 31st. And, we wish to especially thank Miguel Trevino, Event and Conference Services Manager, for his extraordinary support to our event. Although Miguel works with the Student Center, he helped us set up the ballroom the day before the event, assisted our staff all day with welcoming recruiters and even ensuring our guests had refreshments. His assistance with last minute details and his inviting smile helped make our job fair a big success!
The Writing Center is currently staffed by 11 part-time Tutors--Daniela Rodriguez, Gaby Garza, Melissa Serrano, Dennis Fritz, Cynthia Bernal, Melissa Reyna, Sandra Herrera, Alicia Coronado, Joe Molina, Christine Prevost, and Ashley Mitchell--each of whom work 19 hours per week. During the Fall 2004 and Spring 2005 semesters, 9,791 students came to the Writing Center for writing-related services, and 4,311 (or 44%) of those students participated in one-on-one tutoring sessions. This means that an average of 288 students came to the Writing Center each week and that Tutors conducted over 126 tutoring sessions per week, an incredible amount of work when considering the variety of writing assignments, student skill levels, and range of topics. In addition, the Tutors also presented a 4-week series of 39 writing workshops, which focused on topics such as writing good introductions and conclusions, creating sentence variety, providing evidence, correcting fragments and run-ons, and using MLA and APA documentation style. Over the past year, attendance at these workshops has increased by over 47%: from 189 workshops in Spring 2004 to 191 in Fall 2004 to 279 in Spring 2005. Students clearly recognize the quality of the presentations, the effectiveness of the Tutors to teach specific writing skills, and the resulting success when students apply the skills they learned. Twenty students who failed the UWA each completed a 75-hour contract at the Writing Center during the Fall 2004 and Spring 2005 semesters. Of these twenty students, fifteen (75%) went on to pass the UWA, and all of the students credited Tutor encouragement, instruction, and support for their improved writing skills. Furthermore, Writing Center Tutors also organized and helped present the Spring 2005 "QEP Jeopardy!" event; write and publish The Writers’ Forum, an 8-page bi-monthly newsletter; document tutoring sessions in the Title V database; work on professional development; publicize and assist with the "Voices in the Monte" Writers Series; and perform a variety of other duties that keep the Writing Center running smoothly. TAMIU is extremely fortunate to have the support and assistance of this group of talented, intelligent, and committed Tutors. The Univeristy says thank you for the impact you have on the attitude of students toward writing improvement and for the support you provide instructors in all disciplines who demand quality writing from their students.
On behalf of the Office of the University Registrar, thank you to everyone who worked at Commencement on Saturday, May 14, 2005. A lot of hard work and long hours were put into this event and it would not have been possible without your assistance. We received many compliments from administrators and visitors. Again, thank you...you are greatly appreciated!
If you know of any employee performing in such a way that deserves mention in this column, send their name and details of their deeds to the HR Office via email.

Phone: 956.326.2365
Fax: 956.326.2359
Location: Killam Library 320