Skip to content
x
  
  

State Authorization

NC-SARA Approved Institution logoState Authorization is the Federal regulation that higher education institutions must obtain a state's authorization to offer distance learning courses and programs to students living in a state in which the University is not physically located, i.e. out-of-state students.

As a participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA), Texas A&M International University (TAMIU) may admit students who live in states that are members of NC-SARA.  The member states and participating institutions are listed on the NC-SARA website. The map below shows the states that are part of the NC-SARA Agreement in blue.

If you are a student living in a state that is not a member of NC-SARA, TAMIU may have a direct agreement with your state.  For more information, please call Juan Ramirez, Instructional Designer III, at (956) 326-2792 or email elearning@tamiu.edu.

NC-SARA map of approved states

Process for Resolving Complaints

Students residing outside of the State of Texas while attending TAMIU should try to resolve the matter with the University first by emailing the Instructional Technology and Distance Education Services office at elearning@tamiu.edu or by phone at (956) 326-2792.

Complaints regarding student grades or student conduct violations are governed entirely by institutional policy and the laws of the SARA institution’s home state.

If a person bringing a complaint is not satisfied with the outcome of the institutional process for handling complaints, the complaint (except for complaints about grades or student conduct violations) may be appealed, within two years of the incident about which the complaint is made, to the SARA portal entity in the home state of the institution against which the complaint has been lodged. That entity shall notify the SARA portal entity for the state in which the student is located of receipt of that appealed complaint. The resolution of the complaint by the institution’s home state SARA portal entity, through its SARA complaint resolution process, will be final, except for complaints that fall under the provisions found in pages 24-25 of the SARA Manual.

Below is a list of available complaint process information for all states.

State
Link to agency or Information about Complaint Process
Alabama
Alabama Commission on Higher Education:Link not found on process. Link to website.
Alaska
Alaska Commission on Postsecondary Education:Student Complaint Information
Arizona
Arizona State Board for Private Postsecondary Education:Complaint Procedure
Arkansas
Arkansas Department of Higher Education:Student Grievance Form
California
California Bureau for Private Post-secondary Education:Complaint Form
Colorado
Colorado Department of Higher Education:Complaint Policy
Connecticut
The Connecticut Office of Higher Education:Complaint Procedure
Delaware
Delaware Department of Education, Higher Education Office:http://www.doe.k12.de.us/, (302) 735-4120, dheo@doe.k12.de.us
District of Columbia
District of Columbia Office of the State Superintendent of Education, Higher Education Licensure Commission:Complaint Procedure and Form
Florida
Florida Department of Education:Complaint Procedure
Georgia
Georgia Nonpublic Postsecondary Education Commission:Complaint Form
Hawaii
Hawaii Post-secondary Education Authorization Program:Complaint Process and Form
Idaho
Idaho State Board of Education:Complaint Procedures
Illinois
Illinois Board of Education:Complaint Procedure
Indiana
Indiana Commission for Higher Education:Complaint Procedure and Form
Iowa
Iowa College Student Aid Commission:Constituent Request for Review Form
Kansas
Kansas Board of Regents:Complaints Process and Form
Kentucky
Kentucky Council on Postsecondary Education:Complaint Process
Louisiana
Louisiana Board of Regents:Complaints Process and Form
Maine
Maryland
Maryland Higher Education Commission:Complaint Process PDF
Massachusetts
Massachusetts Department of Higher Education:Complaint Process
Michigan
Michigan Department of Licensing and Regulatory Affairs:Consumer Complaint/Inquiry Filing Information
Minnesota
Minnesota Office of Higher Education:Complaints about the University
Mississippi
Mississippi Commission on College Accreditation:Student Complaint Form PDF
Missouri
Missouri Department of Higher Education:Policy on Complaint Resolution PDF
Montana
Montana University System, Montana Board of Regents:Complaint Process
Nebraska
Student Complaints Against Postsecondary Institutions:Student Complaint Form PDF
Nevada
Nevada Commission on Postsecondary Education:Student Complaints
New Hampshire
New Hampshire Department of Education:Student Complaint Resolution Procedures
New Jersey
New Jersey Secretary of Higher Education:OSHE Complaint
New Mexico
New Mexico Higher Education Department:Complaints
New York
New York Office of College and University Evaluation:Complaint Form Info
North Carolina
North Carolina Post-Secondary Education Complaints:Student Complaints
North Dakota
North Dakota University System:Student Complaints
Ohio
Ohio Board of Regents:Student Complaints
Oklahoma
Oklahoma State Regents for Higher Education:Student Complaints
Oregon
Higher Education Coordinating Commission:Student Complaints
Pennsylvania
Pennsylvania Department of Education:
Student Complaints
Puerto Rico
Puerto Rico Council of Education:Complaints
Rhode Island
Rhode Island Board of Governors for Higher Education:Student Complaint Procedure
South Carolina
South Carolina Commission on Higher Education:Student Complaint Procedures Form PDF
South Dakota
South Dakota Department of Education:Dispute Resolution
Tennessee
Tennessee Higher Education Commission:Complaint Form PDF
Texas
Texas Higher Education Coordinating Board:Student Complaints
Utah
Utah Division of Consumer Protection:Complaints
Vermont
Vermont Department of Education:Complaints
Virginia
State Council of Higher Education:Complaint Process and Form
Washington
Washington Student Achievement Council:Student Complaints
West Virginia
West Virginia Higher Education Policy Commission:Student Complaint Form PDF
Wisconsin
Wisconsin Educational Approval Board:Student Complaints
Wyoming
Wyoming Department of Education:
Student Complaint Process PDF

Office of Information Technology
Instructional Technology & Distance Education Services
Killam Library, Room 259
Phone: (956) 326-2792
Fax: (956) 326-2299
E-mail: elearning@tamiu.edu