eLearning Annual Report 2017-2018

Trainings and Consultations Learning Oppor tuni t ies 20 In the past year there have been a total of 4,087 submissions sent to the eLearning team via phone, email, and walk-in. Faculty typically look for support with Blackboard, instructional technologies such as SoftChalk, VoiceThread, Adobe Connect, BlueJeans (video conferencing solution), or multimedia accessibility services. Students have different requests. Students primarily came for assistance with specific questions on Blackboard. Faculty: 3,167 Phone Face-to-Face Online Phone Face-to-Face Online Student: 506 Phone Face-to-Face Online Staff: 414