Netiquette: Etiquette Guidelines for Distance Learning
Online communication is a very critical component of any online environment. There could be asynchronous communication (which means you are involved in a communication that IS NOT coordinated in time; such as a discussion forums, emails, blogs, wikis, etc.) or synchronous communication (which means you are involved in a communication that IS coordinated in time; such as a LIVE chat sessions, LIVE office hours, web-conferences, etc.) in an online environment.
What Is Netiquette?
By definition, etiquette is "the customary code of polite behavior in society or among members of a particular profession or group." In cyberspace, netiquette is "acceptable way of communicating and behaving on the Internet."
Regardless of the type of communication used, you should always keep in mind the following:
- think through before responding
- write clearly and concisely
- respond in a timely manner
- use short paragraphs
- spell-check your responses
- CAPITAL LETTERS may be used to EMPHASIZE, but avoid typing in only capital letters as it may "sound" AS THOUGH YOU'RE SHOUTING!
- rambling writing style; get to the point quickly
- screens full of text
Instructional Technology & Distance Education Services
Office of Information Technology
Killam Library 259