TAMIU SBDC Offers Seminar June 17
on Dealing with Difficult People
The Texas A&M International University Small Business Development Center (TAMIU-SBDC) will provide a seminar targeted for business owners dealing with difficult people on Tuesday, June 17, 2008, from 9:30 a.m.-1 p.m. at TAMIU’s Western Hemispheric Trade Center, room 103.
Registration fee is $30. Those registering and paying prior to June 13 receive a $5 discount.
Does “Winnie the Whiner” work in your company? How about “No Way Ned” or “Passive Patti”? For the first time in history there are four generations in the workplace and a strong emphasis on individualization.
How do you deal with all the differences? Do you know what your communication style is? Do you think about the communication style of others?
This seminar identifies unwanted behaviors and describes different styles of communication offering strategies to turn conflict into cooperation.
The seminar will cover:
- How we got here – generations and expectations
- Who are the difficult people?
- What’s your style?
- What’s their style?
- Strategies- blending, redirecting listening, trying it out.
To register, call the TAMIU-SBDC office at 956.326.2827, e-mail email@example.com or register online at sbdc.tamiu.edu
Office hours are from 8 a.m. – 5 p.m., Monday-Friday.
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