TAMIU-SBDC Offers Various April Business Workshops
The Texas A&M International University Small Business Development Center (TAMIU-SBDC) will sponsor several workshops throughout the month of April.
Thursday, April 25: Interesting in Exporting? Meet the Network of Trade Professionals to develop international markets, join us for a free-of-charge luncheon scheduled from 11:30 a.m. to 2:00 p.m. at the Embassy Suites, 110 Calle del Norte. The conference is designed to help small businesses enter and expand into international markets. Speakers include Aixa Leath, U.S. Small Business Administration; Berenice Carmona, SBDC International Trade Center; Daniel Rodríguez, U.S. Commercial Service of the U.S. Department of Commerce; Gina Palma, ACCION Texas; and Esperanza Sauceda from the Azteca Economic Development and Preservation Corp.
Thursday, April 25: Managing Cash - the Small Business Owner's Guide to Financial Control Workshop, is scheduled from 5:30 to 8:30 p.m., at the TAMIU Western Hemispheric Trade Center, room 126; $20 fee includes Workbook. Cash flow is what comes into and goes out of a business. Gaining financial control by understanding cash flow is crucial to business success. Norma Rodríguez will review cash – the fuel that runs your business, maximizing your cash flow, tools for speeding up cash collections, overdue invoices, and three tools for helping with accounts receivable, cash flow statements and four short-term financing solutions.
Tuesday, April 30: The Art of Customer Service: How to provide Continuous and Improved Customer Satisfaction, will be offered from 5:30 to 7:30 p.m.; classroom location provided with registration confirmation. Fee is $20. The Workshop’s purpose is to learn the Art of Customer Service using the “CIVIL” framework. It will help your business and organization experience employee empowerment, repeat business, loyal customers, and an overall satisfactory customer service strategy. Join instructor Tina Rodríguez, SBDC-certified business advisor, for an interactive two-hour presentation.
For more information or to register for any of these Workshops, call the TAMIU-SBDC office at 956.326.2827 or e-mail:email@example.com Register online at http://sbdc.tamiu.edu
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