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Umatter

(Powered by TELUS)

If You Are In Crisis

If you are in immediate crisis, call 911 or the Counseling Center at 956.326.2230 and press 3 to speak with a crisis counselor now.

If Someone You Know Is In Crisis

If a student is experiencing a crisis, displaying odd behavior, or engaging in other behaviors that may be harmful, please complete the Behavioral Assessment and Intervention (BAIT) Form

View Additional Crisis Information

The Texas A&M University system is proudly partnering with TELUS Health Student Support app to offer additional, immediate mental health assistance! Available beginning February 5th, 2024.


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Access Immediate Support

Talk with a professional counselor through confidential, real-time virtual counseling available 24/7 via chat and phone .

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Schedule Short-term Counseling Appointments 

Connect with the same professional counselor over multiple sessions via telephone or video appointments.

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Support in Your Language

Available 24/7 in Mandarin, Cantonese, Spanish, French, and English. Additional language options may be requested by appointment, depending on availability.

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Extensive On-demand Content Library

View videos, articles, podcasts, and infographics addressing a wide variety of mental health and well-being concerns. Explore mental health assessments. Plus enjoy free access to the LIFT virtual fitness sessions. 


Access the Student Support app in

5 Easy Steps


  1. Search ‘TELUS Health Student Support app’ on your device’s app store and download.
  2. Open the app and go through the initial prompts.
  3. Complete your profile by:
    • Selecting your Texas A&M University-affiliated location (Texas A&M International University).
    • Review the terms of use, consent, and if you agree, check the circle to proceed.
  4. Accept push notifications to receive wellness tips from the Student Support app.
  5. You are all set! You can now access content to support your emotional health and well-being - including assessments, podcasts, articles, webinars, and more! Need to talk? Click the phone or chat icons to receive emotional health and well-being support from the Student Support app 24/7/365.
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Contact Us

Office of Student Counseling

Phone icon956-326-2230

Envelope iconcounseling@tamiu.edu

Student Center (STC) 126

5201 University Boulevard, Laredo, TX 78041