Frequently Asked Questions

Please see answers to the most frequently asked questions per service below.

Advising FAQ's

Academic advising for all incoming freshmen, transfer, and returning students is done through ACE Academic Advisors. Sophomore, junior, and senior students are advised by advisors from the College/School of your major. To find your designated advisor log-in to DegreeWorks and look under the “Advisor” field. If you cannot find your advisor’s info, please contact the ACE - Advising & Retention at (956)326-2886 or email advising@tamiu.edu for more information. 

DegreeWorks is an accessible and user-friendly tool, which provides you and your advisor an organized look of your degree plan evaluation. DegreeWorks helps you as you progress through your degree plan efficiently, comparing your academic history with degree requirements outlined in the University catalog.

A DegreeWorks audit is a degree evaluation sectioned into different block requirements: core curriculum, major, minor, concentration, and other requirements for your degree plan. Each block within the audit works like a checklist that has boxes that are automatically checked when a requirement is met.

A degree audit can be reviewed at any time; however, it is recommended that you review your audit:

  1. Before registering for an upcoming semester.
  2. After you register to ensure that the courses apply to your program requirements.
  3. After grades are posted for each semester.

After changes are made to your schedule or major.

There are several reasons why the information in DegreeWorks is not up-to-date. One is that DegreeWorks may not have been refreshed since a change was made to a student record. Another is that there could be paperwork that must be completed at the Registrar's Office. 

Please check with the Registrar's Office located at Senator Judith Zaffirini Student Success Center 121, contact by phone at 956.326.2250, or via email to registrar@tamiu.edu to update your information. 

You can use the "What-If" option on the Audits tab to do an audit using the criteria you select.
Please be sure to select a
Degree, Catalog term, and Major along with any corresponding Minors or Concentrations. What-If audits do not guarantee that you will be able to major in the area you select. If you decide you'd like to change your major, contact your academic advisor to help connect you with the appropriate advisor for the new major.

Holds can be placed on your record from various offices across campus. If you have holds, you must contact the office that placed the hold, to find out how to remove it.

It's important to remove the hold, since it can potentially prevent you from registering, having financial aid released or obtaining your transcript, among other things. Check out the Student Registration Hub for a list of holds and how to clear them. 


Tutoring FAQ's

Yes, all tutoring services are FREE for currently enrolled students!

To ensure you are seen in a timely manner, we recommend to make an appointment although walk-ins are welcome. Make your appointment by emailing academic.support@tamiu.edu or calling 956.326.2723!

Yes, ACE - Academic Support offers tutoring to help students identify and correct mistakes in writing assignments by offering relevant strategies and recommendations, but remember that you are expected to participate in the revising process. We do not edit or proofread your assignments. Our ultimate goal is to create independent writers.

In order to foster independence, students may receive a maximum of two tutoring sessions each day.  All students must work independently for at least one hour before the second session occurs. Note: This rule also applies to online and virtual assistance.

ACE - Academic Support 
Dr. Billy F. Cowart Hall 203 & 205
956.326.2884 & 956.326.4ACE (4223)

Monday-Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 12 - 4 p.m.
Sunday: 12 - 6 p.m. 

ACE - Advising & Retention
Senator Judith Zaffirini Student Success Center 222

Monday - Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 10 a.m. - 12 p.m.