Frequently Asked Questions (F.A.Q.s)
If I go to counseling does it mean that there is something wrong with me?
Of course not. For the most part, people who use our services are interested in their personal growth and adjustment to the world around them. Many students face normal developmental concerns and academic pressures, and at times, they may feel acute anxiety, sadness or depression.
What can I expect at my first session?
It is very common for students to be nervous when starting counseling, especially if it is the first time. After you arrive for your first appointment, you will check in with our Staff Assistant. You will be asked to fill out a brief background information sheet and will be given information about confidentiality. In the first session, your counselor will ask questions about your concerns, issues and goals you would like to focus on and together, you will set up a plan for beginning to work on these goals.
How much does it cost?
There is no charge for counseling and consultation. These costs are covered by student fees.
How long are the sessions?
Typical sessions last 45-60 minutes. Your first session may take a little longer depending on the time needed for paperwork and initial visit with the counselor.
Will my visit be confidential?All tests and records at our office are strictly confidential as protected by law and professional ethics. They are set apart from all other records at the University and are not released to any other person or agency within or outside the University without the client's written consent, except as described by law. In the rare event you or others are in real danger, police or medical staff may be contacted to keep you, your friends, and your family safe/alive.
All staff members subscribe to the ethical guidelines established by the Texas Board of Examiner's of Psychologists and Texas State Board of Examiner's of Professional Counselor's. As a client, you will be informed of the legal limits of confidentiality.
Student Counseling and Disability Services
Zaffirini Student Success Center 138
Phone: (956) 326-2230
Fax: (956) 326-2231