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Student Information

Student Health Services

All registered students can virtually contact Student Health Services or call the office.  However, to ensure your safety and the safety of those around you, you must schedule an appointment prior to your arrival. 

Unfortunately, we are unable to see walk-ins at this time.  Students who do not have a scheduled appointment will  not be admitted to Student Health. 

Please call 956.326.2235 to schedule an appointment or speak with a Registered Nurse. 

For additional information, visit the Office of Student Health  website.  You can also contact the City of Laredo 24-hour Hotline at 956.795.4954. More information is available in the following FAQS:   General COVID-19 Information and  Monitoring Your Health.

Student Emergency Services

Texas A&M International University serves a broad community of students in Laredo and South Texas with unique needs as a result of the impact of the COVID 19 pandemic. In order to meet the needs of TAMIU students and their families who have been impacted by the ongoing COVID-19 pandemic, TAMIU will award $5.1 million in emergency grants to assist students as part of its TAMIU CARES Program.  Of this, 92%, or $4,750,878, are federal funds while the remaining 8%, or $394,000, is from non-governmental sources. 

These allocations are designed to provide grants to students for expenses related to the disruption of campus operations due to coronavirus. The CARES funds will be used to address financial hardship, including housing and food insecurity, medical expenses, and lack of educational support and supplies (including technology).

TAMIU CARES Emergency Student Grants

Your Classes

Texas A&M International University Summer Session classes are being offered online in the Virtual Classroom. TAMIU’s essential education mission continues as authorized by the  Governor of Texas.

TAMIU President Dr. Pablo Arenaz said the change, part of the University’s ongoing response to the COVID-19 global pandemic, represents a shared challenge.

“The classroom that our students will join is much different. Our traditional places of exchange and growth, physical classrooms, are now the  Virtual Classroom.  For the next few weeks, we will all work together to complete this semester.  TAMIU professors have worked diligently to transition their classes and be ready for our students. We know there will be challenges, but they will be shared and together we’ll rise to this challenge.  Virtual classes offer remarkable opportunities for insight and growth for us all. As I tell our University community and community at large, we are TAMIU Together and Laredo Together,” Dr. Arenaz said.

The Virtual Environment

Virtual means “being on or simulated by a computer or computer network” or “primarily occurring or existing online.”  Your TAMIU Virtual Classroom is located inside each of your classes in  Blackboard, which has a variety of resources to assist you.

But virtual classes are much more than online classes. In a virtual class, you might be able to logon and listen to your professor lecture in real time -- just as if you were sitting in a campus classroom.

You might also be able to logon when most convenient and listen to a recorded lecture by your professor or other scholar.

Bottom line, you’ll be able to access your classes from wherever you have access to some sort of device (smartphone, tablet, laptop or computer) and an Internet connection.

At this time, in accordance with federal, state and local directives, TAMIU is remaining open.

You can always come to campus and use our computer labs or campus Wi-Fi. If you have the needed technology described above at home, you don’t need to come to campus for virtual offerings!

Read our  Guide to Adjusting Your Study Habits During COVID-19 prepared by the University Learning Center.

Campus Schedule

Effective July 7, 2020, all University buildings will be open Monday-Friday from 7 a.m. to 5 p.m. with the following exceptions:

The Center for the Fine and Performing Arts, Bob Bullock Hall and the Rec Center will be closed.

The Sue and Radcliffe Killam Library and Lamar Bruni Vergara Science Center will be open from 7 a.m. to 7 p.m.

The Student Center will be open from 7 a.m. – 7 p.m., Monday – Saturday.

Dr. Billy F. Cowart Hall will be open from 7 a.m. – 8 p.m. Monday – Thursday and from 7 a.m. to 5 p.m. Friday and 7:30 a.m. to 2 p.m. on Saturday.

Additional building and services schedules are as follows:

  • Senator Judith Zaffirini Student Success Center is open Mon-Thurs from 8 a.m. – 5 p.m. Open Friday 8 a.m. – 3 p.m.; all services available by email and phone until 5 p.m.
  • The Dusty’s Diner GrilleWorks is open from 8 a.m. – 1:30 p.m. Subway is also open from 10 a.m. -1:30 p.m. Starbucks hours are from 8 a.m. - 2 p.m.
  • The OIT Help Desk operates from 8 a.m. – 5 p.m.
  • The Bookstore is open from 9 a.m. – 3 p.m. Monday-Friday only. It is closed Saturday and Sunday until further notice.
  • The Kinesiology, Wellness and Recreation Center is closed.
  • The Lamar Bruni Vergara Planetarium is closed.
  • The University Learning Center provides online tutoring services from 8 a.m. – 6:30 p.m. Monday – Friday.
  • The Writing Center offers online tutoring and supplemental instruction sessions, Monday – Thursday, 8 a.m. – 8 p.m. and Friday, 8 a.m. – 5 p.m.
  • The SkyLab is closed.

All office hours and services subject to change, contact specific department/office or visit their respective website for updated information.

Dusty Camp/Dusty Transfer

Dusty Camp and Dustdevil Transition, required for all incoming students, will be provided in a virtual format. Dusty Camp is TAMIU’s orientation for incoming first year students. Dustdevil Transition is TAMIU’s orientation for incoming transfer students.

A combination of sessions will be available for all students, allowing them to interact with the incoming Class of 2024, faculty, and staff. Students can expect a mixture of educational and social activities aimed at ensuring  the best possible transition to becoming a Dustdevil.  Find out all the details here.

Student Frequently Asked Questions

In a  video message to Class of 2020 candidates Friday, April 17, 2020, TAMIU president Dr. Pablo Arenaz announced the University’s plans to honor Spring and Summer candidates for graduation in Commencement Exercises tentatively scheduled for Thursday, Aug. 13, 2020 at the Sames Auto Arena.  Find out more.
All courses offered this Summer, including Maymester, will be delivered online in the Virtual Classroom.  Registration at TAMIU is now underway for Maymester, Summer, and Fall classes.

TAMIU's Office of Instructional Technology (OIT) has created a dedicated website for assisting students with the online transition. Visit the links below for in-depth information.

Many believe that online courses cost less to offer than face-to-face courses. In fact, the costs just come from different types of services unique to each. Both face-to-face and online instruction have faculty, and academic and student support costs.

Face-to-face fees include in-person services like health, recreation, athletics, and student facilities (each covered by its respective fee). Virtual and online courses require additional support for tech infrastructure to deliver courses-- and the support staff to help faculty in conversion or delivery.

As required by current federal, state and local directives, the University is remaining open so you can still access traditional face-to-face services (the library, select campus computer labs, and tutoring, writing, and health centers). Some of these services are also being transitioned to a virtual format if you choose not to come to campus.

This past Spring, in light of the global COVID-19 Pandemic, TAMIU had to quickly convert face-to-face classes to an online format in the new Virtual Classroom. This was the only way to provide students the best opportunity to complete their semester, earn their grade and continue or complete their degree without interruption. It was a challenge that students and faculty, administration and staff met together.

For this Maymester and all Summer Sessions, classes continue online. TAMIU students join students across the state, nation and world in doing the same thing – learning in a virtual, online environment.

Some believe online courses cost less to offer than face-to-face courses. In fact, the costs just come from different types of services unique to each. Both face-to-face and online instruction have faculty, and academic and student support costs.

Face-to-face fees include in-person services like health, recreation, athletics, and student facilities (each covered by its respective fee). Virtual and online courses require additional support for technology infrastructure to deliver courses-- and the support staff to help faculty in conversion or delivery.

We are currently planning for a face-to-face Fall, if determined to be possible.

Our total commitment to provide TAMIU students with the safest, most accessible and success-focused experience continues.

The Virtual Classroom experience is indeed a change from the traditional classroom setting, but students have found that if they continue to take an active and responsible role in their journey here they will continue to succeed.

We are awaiting further instruction on this from the Texas Education Agency, as well as our local school districts. Students will be contacted when that information is complete. You can learn more about Field and Clinical Experiences  here. 

Members of the TAMIU community seeking help with stress now have an online ally at their fingertips: Therapy Assistance Online (TAO). It’s open to all actively enrolled students and employees too. Use your University email and login to  TAO.

You’ll be redirected to login with your current University credentials (University email and password). Employees must use the enrollment key: Wellness19-20 (case sensitive/no spaces). Students do not need an enrollment key.

After logging in, you’ll complete an approximately 5-minute wellness survey and then will have access to all available assistance modules and a mindfulness library.  Additional services will be added online as available.

Read our dedicated  COVID-19 Self-Care Packet, produced by TAMIU Student Counseling and Disability Services for Students.

Dusty Camp and Dustdevil Transition, required for all incoming students, will be provided in a virtual format. Dusty Camp is TAMIU’s orientation for incoming first year students. Dustdevil Transition is TAMIU’s orientation for incoming transfer students. A combination of sessions will be available for all students, allowing them to interact with the incoming Class of 2024, faculty, and staff. Students can expect a mixture of educational and social activities aimed at ensuring the best possible transition to becoming a Dustdevil.

The Lone Star Conference has cancelled all competition for the remainder of the Spring season.

The decision was reached by the LSC Council of Presidents with the health, safety and wellness of student-athletes, coaches, administrators, athletic staffs and fans as the top priority. 

The announcement aligns with the recent NCAA decision to cancel all Spring championship events due to the evolving COVID-19 public health threat.

What are the University Learning Center Hours and Services?

The University Learning Center will provide online tutoring and online SI for the rest of the semester via Blackboard Collaborate. We have adapted our services to meet your needs via virtual sessions. Online services are Monday – Friday from 8 a.m. to 6:30 p.m. No weekend hours are available. To sign-up for online tutoring, go to the TAMIU Net Check In app or visit our  website. Include your name, phone number, and email for instructions to connect with a tutor. If your class has Supplemental instruction sessions, check Blackboard messages for more information on online sessions and schedules. In compliance with CDC gathering and social distancing standards, we will no longer provide our space for independent study or computer use. If you need access to a computer, the SKYLAB will be open. If you need to acquire internet access, Spectrum is offering free 60 day service to students. Please contact  Spectrum directly and request information on the “ free Spectrum broadband and WIFI access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps.” Please note that all ULC hours and services are subject to change.

What are the Writing Center Hours and Services?

The  Writing Center will offer online assistance for all tutoring and supplemental instruction sessions.  Students will submit their essay using a  form, providing contact information and general assignment specifications.  It will be assigned to a writing for feedback and guidance using the Word comment feature. The writing consultant will return the essay and an attendance verification form through email. Students should use their @dusty.tamiu.edu email account.   Any online submission sent after 3 p.m. on Fridays may not receive a response until the following Monday. For supplemental instruction sessions, students will be utilizing Blackboard Collaborate to participate in virtual SI sessions facilitated by their SI leader. For students in an SI course, please check your emails for details from your SI leader. In order to comply with the CDC guidelines regarding gathering and social distancing, no more than 10 people will be allowed in the Writing Center. The Writing Center will no longer offer its space for independent study and computer use. If you need to have access to a computer, the SKYLAB will be open.  Effective March 30, 2020 the Writing Center will  be open Monday – Thursday  from  8 a.m. – 8 p.m. and from 8 a.m. to 5 p.m. on Fridays. No weekend hours.  All online assistance will occur during these hours. Students should call or email the Writing Center in advance at 956.326.2884 or  email  writingcenter@tamiu.edu. Please note that all Center hours and services are subject to change.

What about the Advising and Mentor Center’s Hours and Services?

The Advising and Mentoring Center will provide online advising and mentoring for the rest of the semester via Blackboard Collaborate to all freshmen and sophomores and MDS students in  virtual sessions. Advising services are available Monday – Friday from 8 a.m. to 5:00 pm.  To sign-up for online advising, use the Calendly appointment scheduler at the bottom of our  webpage to schedule an appointment with your assigned advisor (named at the top of your DegreeWorks).   Mentor meetings remain as scheduled.  Your mentor will contact you by email with details on the use of Blackboard Collaborate for your regularly scheduled meeting. Face to face services  will not be provided in our offices in compliance with CDC gathering and distancing guidelines. Please note that all Center hours and services are subject to change.

What about Service-Learning?

Decisions about service-learning courses will be made with the faculty in a case-by-case course scenario. Faculty will contact the students with more specific instructions by March 30, 2020 or soon thereafter.  For more, visit our  website. Please note that Service-Learning  hours and services are subject to change.

How will the Testing Center Operate?

The Testing Center will be open Monday - Friday from 8:00 a.m. - 5:00p.m.  Services will be limited to all exams previously scheduled. We will be serving online classes and open for students needing to use our facility. We must comply with CDC gathering and social distancing guidelines of only 10 examinees at any given time for online proctoring for TAMIU students that require Examity (first-come, first-served). Assistance is available by phone at 956.326.2131 or   thetestingcenter@tamiu.edu. Please note that the Center’s hours and services are subject to change.

What about the TRiO SSS program?

Beginning March 20, 2020, TRiO SSS will assist students in the following areas through  online assistance (Blackboard Collaborate) for all tutoring/ coaching scheduled in students’ contracts. 

 To comply with CDC, TAMIU, And the City of Laredo guidelines groups of 10 or less people, only full-time staff will be in the TRiO Office.  Thus, to ensure we are able to meet these guidelines, TRiO will no longer offer its space for independent study and computer use. Computer labs are available in SkyLab, Killam Library and Pellegrino Labs with applicable CDC guidelines for gathering and social distancing.   If you need to acquire internet access,   Spectrum is offering free 60 day service to students.   TRiO is accessible as an organization on Blackboard for all TRiO staff and students. TRiO hours are Monday - Friday from 8:00 a.m. to 5:00 p.m., but hours and services are subject to change.

Starting Monday March 30, 2020, all student organizations may start holding meetings, educational activities, etc. in a virtual environmentAt this time, student organizations may not hold any event that is in-person. This includes fundraisers. No fundraisers may be held that involve food and all fundraisers must be held in a virtual format. All fundraisers must be approved by SOLE.

As a reminder, all student organization travel is still suspended until further notice. This is done to ensure the safety of all TAMIU students. For more information, visit the  Office of Student Orientation, Leadership and Engagement for office hours, meeting alternatives and more.

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Dustdevil Wellbeing

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. Avoid touching eyes, nose, and mouth with unwashed hands. Avoid sharing food, beverages, and utensils. Avoid close contact with those who may be ill. Stay home when you are sick or have flu symptoms. Cover cough/sneeze with a tissue or cough/sneeze into your elbow. Clean and disinfect frequently touched objects or surfaces. Get your annual flu shot.

We recommend you also follow all CDC and State guidelines and  City of Laredo ordinances.

TAMIU has augmented its cleaning of facilities, using hospital-grade disinfectant on surfaces and supplementing its regular cleaning schedule and staff. We are in ongoing communication with the CDC, State Department, our Texas A&M University System and the City of Laredo Health Department regarding any additional precautions or actions that should be considered.
TAMIU has  an online form submitted by all students, faculty, and staff traveling from or through any country that is designated as a Level 2 or 3 by CDC for COVID-19 in order to register their travel. These individuals are also required to self-isolate upon returning from those countries for up to 21 days before returning to campus.

Residence Life is taking proactive steps to reduce exposure within each of the TAMIU residential communities. These efforts include:

The Office of Housing and Residence Life has installed hand sanitizer dispensers at every entrance of the Residential Learning Community and is installing exterior dispensers around University Village. Dispensers are currently found in the clubhouses of both communities. Additionally, the Housekeeping team is responsible for disinfecting all door handles throughout the communities twice a day with disinfectant spray. “Please wash your hands” signs are being put into the community restrooms.

Additionally, the Office of Housing and Residence Life has created posters that share best practices for good personal hygiene.

If a COVID-19 virus is confirmed, then the Centers for Disease Control and Prevention (CDC) protocols will be followed. Those who have had close contact with the patient will be contacted and monitored by the City of Laredo Health Department. TAMIU will fully support that effort.
  1. If you are feeling ill, make an appointment with your healthcare provider. Students can make an appointment at Student Health Services by visiting the  website or by calling (956) 326-2235.
  2. Please do not show up at a clinic, urgent care or other healthcare facility without calling first. Your provider may need to take special measures to protect other people in the clinic. Telemedicine may also be available, enabling you to consult a provider from home.
  3. Do not go to an emergency room. Emergency rooms need to be able to serve those with the most critical needs.
  4. Practice social distancing. Stay indoors and avoid contact with others, just as you would with the flu. Those with contagious diseases should stay home from work or school until they are well. People with fever, cough and respiratory issues should seek immediate medical attention.

It is important to remember that this is cold and flu season, and regardless of an individual’s travel history, coughs and other upper-respiratory symptoms are much more likely to be signs of a bad cold or seasonal influenza than the new coronavirus. You can protect yourself in the same ways you would normally do to avoid getting sick:

  1. Clean your hands, and remind others to do the same. Wash your hands for 20 seconds frequently and thoroughly with soap and warm water, or use an alcohol-based hand sanitizer.
  2. Don’t share towels. Use paper towels after washing your hands, or use a cloth towel that isn’t shared with anyone else.
  3. Clean common surfaces. Use a standard household disinfectant, and wash your hands after cleaning the area.
  4. Avoid touching your eyes, nose and mouth.
  5. Stay home when you are sick and avoid close contact with those who are sick.

While self-isolation is considered a University Excused Absence, students are encouraged to keep up with any class activities that can be completed away from campus, especially if they have no or mild symptoms. However, you are required to stay away from campus during your self-isolation period. If you attempt to attend class sessions in person during your isolation period, your instructor will temporarily remove you from class.

To keep up with your classes and other on-campus activities, we recommend you take the following actions as soon as your self-isolation begins:

  1. If you have traveled to or through a location designated as a  Level 2 or 3 by CDC for COVID-19, provide your information through the  Travel Reporting Portal. Maintain a copy of your travel reporting confirmation email along with related records of your travel (transportation itineraries, boarding passes, etc.).
  2. Contact your instructors to let them know that you will not be able to participate in any on-campus course activities. Ask about opportunities to access course materials and assignments electronically so you can work from your isolation location.
  3. Graduate student guidance:
    1. If you are defending your thesis or dissertation, please contact your committee chair and/or academic advisor to reschedule or discuss possible alternatives.
    2. If you are taking preliminary, qualifying, or comprehensive departmental exams, contact your committee to reschedule or discuss possible alternatives.
  4. Undergraduate students should contact their academic advisor, graduate students should contact their committee chair and/or academic advisor, and all students should check Howdy to make sure you don’t miss any deadlines related to pre-registration, degree plans, etc.
  5. If you are employed, contact your employer to explain that you are self-isolating and identify the date when you can return to work or inquire about opportunities to work from your isolation location. If you are a graduate assistant, contact your department chair or supervisor so that arrangements can be made to fulfill your duties in your absence.
  6. If you experience barriers to accessing online course materials (poor/no internet access, lack of appropriate technology, etc.), contact your college dean’s office.
  7. If you need support for self-care (counseling, health services, emergency aid, etc.) or access to items and facilities for daily living (medicine, groceries, laundry, personal hygiene products, etc.) contact Student Assistance Services.
  8. If you experience symptoms of COVID 19, contact Student Health Services at (956) 326-2235 (8:00am-5pm Mon-Fri ) c losed daily from 12 pm - 1 pm.

Members of the TAMIU community seeking help with stress now have an online ally at their fingertips: Therapy Assistance Online (TAO). It’s open to all actively enrolled students and employees too. Use your University email and login to  TAO.

You’ll be redirected to login with your current University credentials (University email and password). Employees must use the enrollment key: Wellness19-20 (case sensitive/no spaces). Students do not need an enrollment key.

After logging in, you’ll complete an approximately 5-minute wellness survey and then will have access to all available assistance modules and a mindfulness library.  Additional services will be added online as available.

Read our dedicated  COVID-19 Self-Care Packet, produced by TAMIU Student Counseling and Disability Services for Students.

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