TELUS

The 988 Lifeline

The 988 Suicide & Crisis Lifeline is a 24/7 national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress. For more information, visit 988Lifeline.org

If You Are In Crisis

If you are in immediate crisis, call 911 or the Counseling Center at 956.326.2230 and press 3 to speak with a crisis counselor now.

View Additional Crisis Information

TELUS

The Texas A&M University system is proudly partnering with TELUS Health Student Support app to offer additional, immediate mental health assistance! Available beginning February 5th, 2024.

The Student Support app connects students with free, confidential professional counseling available 24/7 via app, telephone and web.

IMMEDIATE HELP

CONFIDENTIAL, REAL-TIME VIRTUAL COUNSELING AVAILABLE 24/7 VIA CHAT AND PHONE

Talk with a professional counselor at your convenience through live chat or a simple phone call.

APPOINTMENTS

SCHEDULED, SHORT-TERM COUNSELING APPOINTMENTS VIA TELEHEALTH WITH A PROFESSIONAL COUNSELOR

Connect with the same counselor over multiple sessions via telephone or video appointments.

SELF-CARE & MORE

EXTENSIVE ON-DEMAND CONTENT LIBRARY

Videos, articles, podcasts and infographics addressing a wide variety of mental health and well-being concerns. Free access to the LIFT app for virtual fitness sessions. Anonymous mental health assessments for depression, general anxiety, alcohol and drug use.

TAILORED TO YOU

SUPPORT IN YOUR LANGUAGE

Student Support app content and support are available 24/7 in Mandarin, Cantonese, Spanish, French and English. Additional language options may be requested by appointment, depending on availability.

Access the Student Support app in

5 Easy Steps

Search ‘TELUS Health Student Support app’ on your device’s app store and download.
Open the app and go through the initial prompts.
Complete your profile by:
- Selecting your Texas A&M University-affiliated location (Texas A&M International University).
- Review the terms of use, consent, and if you agree, check the circle to proceed.
Accept push notifications to receive wellness tips from the Student Support app.
You are all set! You can now access content to support your emotional health and well-being - including assessments, podcasts, articles, webinars, and more! Need to talk? Click the phone or chat icons to receive emotional health and well-being support from the Student Support app 24/7/365.