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Frequently Asked Questions

Please see answers to the most frequently asked questions per service below.

Tutoring FAQ's

Yes, all tutoring services are Free for currently enrolled students!

To ensure a timely tutoring session, we recommend scheduling an appointment. Reserve your appointment through our TracCloud system, by emailing academic.support@tamiu.edu or calling 956.326.4223!

Yes, ACE - Academic Support offers tutoring to help students identify and correct mistakes in writing assignments by offering relevant strategies and recommendations, but remember that you are expected to participate in the revising process. We do not edit or proofread your assignments. Our ultimate goal is to create independent writers.

Yes. Call 956.326.4223 to book an appointment.

If there is no tutor(s) for your specific class, let us know through the "Report unable to find appointment" button on TracCloud. You can also email ACE Academic Support to receive further assistance.

You can call 956.326.4223 for more specific information about your tutor.

In order to foster independence, students may receive a maximum of two tutoring sessions each day. All students must work independently for at least one hour before the second session occurs. Note: This rule also applies to online and virtual assistance.

If needed, it’s best to cancel your tutoring appointment online as soon as possible so other students can reserve the time. Make sure to book your next available time to avoid missing out on your learning.

You can schedule any tutoring session up to two weeks in advance.

Attending SI sessions is highly encouraged so you can review your class material with someone who has already done well in the class (Supplemental Instruction Leader).

Feel free to call or email ACE Academic Support to schedule an appointment with a tutor anyway so you do not fall behind.


ACE - Academic Support

Sue and Radcliffe Killam Library 1st Floor
956.326.4223
academicsupport@tamiu.edu

Contact us for hours of operation.