Texas A&M International University

Texas A&M International University, a Member of The Texas A&M University System, is committed to the preparation of students for leadership roles in their chosen profession in an increasingly complex, culturally diverse state, national, and global society. The University provides students with a learning environment anchored by the highest quality programs built on a solid academic foundation in the liberal arts and natural sciences. To fulfill its mission, the university offers baccalaureate and masters programs in the arts, humanities, business, education, physical, biological, and social sciences, and health professions, with authority for select doctoral programs. Programs focus on developing strong undergraduate and graduate offerings and a progressive agenda for global study and understanding across all disciplines. Through instruction, faculty and student research, and public service, Texas A&M International University is a strategic point of delivery for well-defined programs and services that improve the quality of life for citizens of the border region, the State of Texas, and national and international communities. Texas A&M International Customer Service Principles are:

To conduct all University activities in a professional, courteous, efficient and timely manner
To provide an environment conducive to the preparation of students for leadership roles in their professions
To respond to the needs of students and the community in relation to programs and services
To provide an internet site with information on University programs, services and contacts
To provide information on University programs and services for public distribution
To provide staff training to support courteous and efficient services
To resolve issues with the best interest of the State, the University and the student in mind
To respond to suggestions, requests and feedback in a timely manner

Questions and concerns may be addressed to any Administrative Staff member, from Directors to the President. Complaints should be submitted in writing and addressed to Texas A&M International University. The Customer Relations Representative, Steve Harmon, will provide prompt acknowledgment of a complaint in writing within five working days and a written response will be provided within fifteen working days. The University is located at 5201 University Boulevard, Laredo, TX 78041. The University may be reached at (956)326-2180; (956)326-2179 fax or by email at compactwithtexans@tamiu.edu.