Important Update
Introducing SafeZone
TAMIU is enhancing security and support for the University community by launching SafeZone, a unified safety, communications, and well-being service.
SafeZone is a free mobile app for all University faculty, staff, and students.
Once installed, you can:
- Report safety concerns 24/7.
- Get connected quickly with mental health professionals if you are feeling depressed, anxious, or overwhelmed.
- Activate location sharing with authorities if alone and concerned for safety.
- Anonymously report incidents via text message, photograph, and location.
- Control your profile data and what is shared; location is only shared when you raise alerts, check in, send reports, or request assistance.

Need Help? Contact Us
Help Desk hours of operation are Monday through Friday, 7:30 a.m. to 6 p.m.
Let's Talk
Call us at:
956.326.2310
Start an Online Session
Connect with us online at:
support.tamiu.edu
Create a Ticket
Requesting help or reporting an issue?
Send us your inquiry at:
helpdesk@tamiu.edu
Visit Us
Our offices are located at:
Dr. Billy F. Cowart Hall (CWT) 105
Contact Us
Office of Information Technology Help Desk
5201 University Boulevard, Laredo, TX 78041