OIT Help Desk

The OIT Help Desk is the first point of contact for assistance with questions about the use of information technology. The Help Desk technicians provide support for various software applications. The Help Desk also provides repair options, hardware and connectivity services for current students, and active or retired faculty and staff.

Need Help? Contact us

Help Desk hours of operations are Monday to Friday from 7:30 a.m. to 6 p.m.

Let's Talk


Start a Remote/chat session


Create a Ticket

Request Help or report an issue. Send us your inquiry at helpdesk@tamiu.edu, and we will respond promptly.

Visit Us

Our offices are located at Dr. Billy F. Cowart Hall (CWT) 105

Contact Us

Office of Information Technology Help Desk

5201 University Boulevard, Laredo, TX 78041