IT For Students
The Office of Information Technology is here to provide you with advice and support on IT issues during your time at the University. If you are a new TAMIU student visit the Step-by-step guidelines for information on how to create a Dusty account and setup Duo two-factor authentication. If at any point you have questions or need help, contact the Help Desk, Monday to Friday from 7:30 a.m. to 6 p.m.
Your TAMIU NetID
To access any TAMIU services around campus, you'll need your NetID (the first part of your dusty.tamiu.edu email address: NetID@dusty.tamiu.edu).
To set up your NetID, use your Banner ID (A00000123) and date of birth (MM/DD/YYYY).
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File User Icon Set Up/Manage Your Dusty Email
This is your Student Email for Life at TAMIU.
New Students: Set up your account here. -
Lock Icon Self-Service Account Management
For all your password needs (change your password, reset your forgotten password, unlock your account, manage your security questions). -
Mobile Icon Set Up/Manage Two-Factor Authentication (Duo)
Enroll and/or manage your Duo for an added layer of security on your account.
Tech Services
We’ve got your back with services that enhance your learning and safety.
Introducing SafeZone:
- Report safety concerns 24/7.
- Get connected quickly with mental health professionals if you are feeling depressed, anxious, or overwhelmed.
- Activate location sharing with authorities if alone and concerned for safety.
- Anonymously report incidents via text message, photograph, and location.
- Control your profile data and what is shared; location is only shared when you raise alerts, check in, send reports, or request assistance.
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Uconnect
Uconnect is your home base for all Student Information. -
Blackboard (eLearning)
The University’s official online learning tool, where you can have access to courses, assignments, grades, and communication tools. -
Wireless Printing (UPrint)
The wireless printing service lets Students print from any internet-connected or Wi-Fi-enabled device to campus printers. -
Campus Wi-Fi
Wireless internet service is available throughout the University, providing mobile access to the network. -
UVirtual Desktop
A remote computing service that lets Students access campus software and desktops from anywhere.
Tools and Resources
Access the following services:
Need Help? Contact Us
Help Desk hours of operation are Monday through Friday, 7:30 a.m. to 6 p.m.
Let's Talk
Call us at:
956.326.2310
Start an Online Session
Connect with us online at:
support.tamiu.edu
Create a Ticket
Requesting help or reporting an issue?
Send us your inquiry at:
helpdesk@tamiu.edu
Visit Us
Our offices are located at:
Dr. Billy F. Cowart Hall (CWT) 105
Contact Us
Office of Information Technology Help Desk
5201 University Boulevard, Laredo, TX 78041