Office of Information Technology

Student Account Management

• Account Setup (NetID & Student Dusty Email)
• Net ID and Banner ID (Differentiating between the two)
• Password Management
  • Forgotten Password
  • Password Reset
• Retrieve Banner ID

Step-by-Step Guidelines

• eMail for Life - Creating your Account
• eMail for Life - Password Management
• Setup Duo Two-Factor Authentication
• How to fix No Internet Access (Yellow Triangle)

Resources

• Free Anti-virus Protection
• Hoonuit (Tutorial Videos)
• Microsoft Office Suite for Students
• Open Access Labs
• UConnect

Services

• Emergency Notifications (DustyALRT)
• Student Dusty Email
• TAMIU Uvirtual Desktop
• Wireless Network Access
• Wireless Printing

Service Groups

• eLearning (Instructional Technology & Distance Education Services)
  (Questions related to Blackboard, Instructional Technologies (Blackboard Collaborate, Echo360, Respondus LockDown Browser, Turnitin, VoiceThread, etc.)
• Media Services
  (Questions related to classroom equipment, classroom technology support, recording studio, event technology support)
• OIT Help Desk
  (Questions related to TAMIU Username & Password setup/reset, locked accounts, DUO authentication, and various software applications)