x
  
  

Password Management Guide

Welcome. This guide will demonstrate how to change or reset your email password and how to establish or update your security questions. Please note that you will need your NetID, password, and answers to your security questions if they have already been established.

Go to TAMIU Email for Life

  1. Go to dusty.tamiu.edu.

  2. Click on the Password Management option from the menu. You will be redirected to a webpage that will let you perform the following:

Change Your Student Password

  1. Select "Change Password"
  2. Enter your NetID, old password, new password, and confirm your new password by typing it in the Retype Password field.
  3. Check the reCAPTCHA and click 'Continue' to proceed to the next page.
  4. Answer your security question(s) and click 'Continue' to proceed to the next page.
    • If you don't remember the answer to your security question(s), click the link below to try another security question.
  • You will see the confirmation page showing that your password has been changed.
  • If you receive the error message "Invalid information received", please verify the information you provided is correct and try again.
  • If you don't remember the answer to any of your security questions, please contact the OIT Help Desk for assistance.

Reset Your Student Password

  1. Select "Forgot Password"
  2. Enter your NetID, new password, and confirm your new password by typing it in the Retype Password field.
  3. Check the reCAPTCHA and click 'Continue' to proceed to the next page.
  4. Answer your security question(s) and click 'Continue' to proceed to the next page.
    • If you don't remember the answer to your security question(s), click the link below to try another security question.
  • You will see the confirmation page showing that your password has been changed.
  • If you receive the error message "Invalid information received", please verify the information you provided is correct and try again.
  • If you don't remember the answer to any of your security questions, please contact the OIT Help Desk for assistance.

Establish/Update Your Student Security Questions

  1. Select "Security Questions"
  2. Enter your NetID, password, and check the reCAPTCHA.
  3. Click 'Continue' to proceed to the next page.

Establishing Your Security Questions
  1. You will be redirected to the "Security Questions Setup" page.
  2. Select three questions from the drop-down menus.
  3. Provide an answer in the "Answer" fields to the right of them.
  4. Click 'Continue' to proceed to the next page.
Updating Your Security Questions
  1. Answer your security question(s) and click 'Continue' to proceed to the next page.
    • If you don't remember the answer to your security question(s), click the link below to try another security question.
  2. You will be redirected to a page where you can update your questions or answers.

  • You will see the confirmation page showing that your security questions have been established/updated.
  • If you don't remember the answer to any of your security questions, please contact the OIT Help Desk for assistance.

Need Help? Contact Us

Help Desk hours of operation are Monday through Friday, 7:30 a.m. to 6 p.m.

Let's Talk

Call us at:
956.326.2310

Start an Online Session

Connect with us online at:
support.tamiu.edu

Create a Ticket

Requesting help or reporting an issue?
Send us your inquiry at:
helpdesk@tamiu.edu

Visit Us

Our offices are located at:
Dr. Billy F. Cowart Hall (CWT) 105

Contact Us

Office of Information Technology Help Desk

5201 University Boulevard, Laredo, TX 78041

 

Return to top