eLearning (Distance Education)
Graduation Cap Icon Questions related to Instructional Technologies: Blackboard, Echo360, Respondus LockDown Browser, Turnitin, VoiceThread, etc.
Info: Important Announcement Regarding Duo Two-Factor Authentication. Please visit the OIT Duo Two-Factor Authentication page for more information.
As a faculty or staff member, you have access to a variety of IT support and resources, including software.
Discover your TAMIU account and learn how to manage it effectively. This is where you learn about your UIN, NetID, Email, Duo, VPN, and more.
We’ve got your back with services that enhance your learning and safety.
Uconnect
Uconnect is your home base for all Faculty and Staff Information.
Blackboard (eLearning)
The University’s official online learning tool, where you can have access to courses, assignments, grades, and communication tools.
Wireless Printing (UPrint)
The wireless printing service lets Faculty and Staff print from any internet-connected or Wi-Fi-enabled device to campus printers.
Campus Wi-Fi
Wireless internet service is available throughout the University, providing mobile access to the network.
UVirtual Desktop
A remote computing service that lets Faculty and Staff access campus software and desktops from anywhere.
Voicemail Access
Allows Faculty and Staff to check and manage their voicemail messages.
Wi-Fi Calling
Depending on your mobile carrier: Make and receive phone calls, text messages, and even video calls over the University’s WiFi network.

Get help with our eLearning and Classroom Support department. They can help you manage technology online or in person through various tools and equipment available in Blackboard or the classroom.
Graduation Cap Icon Questions related to Instructional Technologies: Blackboard, Echo360, Respondus LockDown Browser, Turnitin, VoiceThread, etc.
Photo-Video Icon Questions related to Classroom Technology: classroom equipment, support, recording studio, and event technology support.
Access the following services:
Help Desk hours of operation are Monday through Friday, 7:30 a.m. to 6 p.m.
Call us at:
956.326.2310
Connect with us online at:
support.tamiu.edu
Requesting help or reporting an issue?
Send us your inquiry at:
helpdesk@tamiu.edu
Our offices are located at:
Dr. Billy F. Cowart Hall (CWT) 105
Office of Information Technology Help Desk
5201 University Boulevard, Laredo, TX 78041