Office of Information Technology

As a faculty or staff member, you have access to a variety of IT support and resources, including software.

New OIT Support Portal Coming Soon

The Office of Information Technology (OIT) will launch a new online support portal to streamline requests for eLearning, Audio-Visual, and general IT support services.

The new OIT Support Portal will provide employees with a centralized platform to submit support requests, track their progress, and access helpful resources. Users will be able to log in using their TAMIU employee credentials to create and manage service requests.

Remote support sessions will continue without interruption and can still be initiated using the OIT Support icon on your desktop. The portal will also feature a knowledge base, troubleshooting resources, and a dedicated FAQ section to help address common questions and technical issues.

To help OIT resolve requests as efficiently as possible, employees are encouraged to provide detailed information when submitting support tickets.

For additional information, contact the Help Desk at 956.326.2310.

Your TAMIU Account

Discover your TAMIU account and learn how to manage it effectively. This is where you learn about your UIN, NetID, Email, Duo, VPN, and more.

• Manage Your TAMIU Account

Tech Services

We’ve got your back with services that enhance your learning and safety.

• Uconnect
  Uconnect is your home base for all Faculty and Staff Information.

• Blackboard (eLearning)
  The University’s official online learning tool, where you can have access to courses, assignments, grades, and communication tools.

• Wireless Printing (UPrint)
  The wireless printing service lets Faculty and Staff print from any internet-connected or Wi-Fi-enabled device to campus printers.

• Campus Wi-Fi
  Wireless internet service is available throughout the University, providing mobile access to the network.

• UVirtual Desktop
  A remote computing service that lets Faculty and Staff access campus software and desktops from anywhere.

• Voicemail Access
  Allows Faculty and Staff to check and manage their voicemail messages.

• Wi-Fi Calling
  Depending on your mobile carrier: Make and receive phone calls, text messages, and even video calls over the University’s WiFi network.

Introducing SafeZone:

• Report safety concerns 24/7.
• Get connected quickly with mental health professionals if you are feeling depressed, anxious, or overwhelmed.
• Activate location sharing with authorities if alone and concerned for safety.
• Anonymously report incidents via text message, photograph, and location.
• Control your profile data and what is shared; location is only shared when you raise alerts, check in, send reports, or request assistance.

Learn More About SafeZone

Additional IT Services

Get help with our eLearning and Classroom Support department. They can help you manage technology online or in person through various tools and equipment available in Blackboard or the classroom.

Tools and Resources

Access the following services:

• Microsoft Office Suite

• Texas A&M Software Center

• Infobase Learning Cloud