Office of Information Technology

As a faculty or staff member, you have access to a variety of IT support and resources, including software.

New OIT Support Portal Now Live!

We're excited to announce that our new OIT Support Portal is now live! This portal is now the primary method for submitting support requests, making it easier and more convenient to get the help you need.

How to Access the Portal

• Go to itsupport.tamiu.edu
• Log in using your existing TAMIU credentials
• Submit your support request

Phone Support
You can still reach us by phone for any issues:

• Help Desk: 956.326.2310
• Audio Visual: 956.326.2017
• eLearning: 956.326.2792

Can't access the OIT Support Portal? Please call the Help Desk at 956.326.2310, or visit us in person at CWT 105.

This upgrade is all about making support more convenient for you, and we look forward to serving you through this new experience.

Your TAMIU Account

Discover your TAMIU account and learn how to manage it effectively. This is where you learn about your UIN, NetID, Email, Duo, VPN, and more.

• Manage Your TAMIU Account

Tech Services

We’ve got your back with services that enhance your learning and safety.

• Uconnect
  Uconnect is your home base for all Faculty and Staff Information.

• Blackboard (eLearning)
  The University’s official online learning tool, where you can have access to courses, assignments, grades, and communication tools.

• Wireless Printing (UPrint)
  The wireless printing service lets Faculty and Staff print from any internet-connected or Wi-Fi-enabled device to campus printers.

• Campus Wi-Fi
  Wireless internet service is available throughout the University, providing mobile access to the network.

• UVirtual Desktop
  A remote computing service that lets Faculty and Staff access campus software and desktops from anywhere.

• Voicemail Access
  Allows Faculty and Staff to check and manage their voicemail messages.

• Wi-Fi Calling
  Depending on your mobile carrier: Make and receive phone calls, text messages, and even video calls over the University’s WiFi network.

Introducing SafeZone:

• Report safety concerns 24/7.
• Get connected quickly with mental health professionals if you are feeling depressed, anxious, or overwhelmed.
• Activate location sharing with authorities if alone and concerned for safety.
• Anonymously report incidents via text message, photograph, and location.
• Control your profile data and what is shared; location is only shared when you raise alerts, check in, send reports, or request assistance.

Learn More About SafeZone

Additional IT Services

Get help with our eLearning and Classroom Support department. They can help you manage technology online or in person through various tools and equipment available in Blackboard or the classroom.

Tools and Resources

Access the following services:

• Microsoft Office Suite

• Texas A&M Software Center

• Infobase Learning Cloud