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IT For Faculty & Staff

Info: Important Announcement Regarding Duo Two-Factor Authentication. Please visit the OIT Duo Two-Factor Authentication page for more information.

As a faculty or staff member, you have access to a variety of IT support and resources, including software.

Your TAMIU Account

Discover your TAMIU account and learn how to manage it effectively. This is where you learn about your UIN, NetID, Email, Duo, VPN, and more.

Tech Services

We’ve got your back with services that enhance your learning and safety.

  • Uconnect
    Uconnect is your home base for all Faculty and Staff Information.

  • Blackboard (eLearning)
    The University’s official online learning tool, where you can have access to courses, assignments, grades, and communication tools.

  • Wireless Printing (UPrint)
    The wireless printing service lets Faculty and Staff print from any internet-connected or Wi-Fi-enabled device to campus printers.

  • Campus Wi-Fi
    Wireless internet service is available throughout the University, providing mobile access to the network.

  • UVirtual Desktop
    A remote computing service that lets Faculty and Staff access campus software and desktops from anywhere.

  • Voicemail Access
    Allows Faculty and Staff to check and manage their voicemail messages.

  • Wi-Fi Calling
    Depending on your mobile carrier: Make and receive phone calls, text messages, and even video calls over the University’s WiFi network.

Introducing SafeZone:

  • Report safety concerns 24/7.
  • Get connected quickly with mental health professionals if you are feeling depressed, anxious, or overwhelmed.
  • Activate location sharing with authorities if alone and concerned for safety.
  • Anonymously report incidents via text message, photograph, and location.
  • Control your profile data and what is shared; location is only shared when you raise alerts, check in, send reports, or request assistance.

Learn More About SafeZone

Additional IT Services

Get help with our eLearning and Classroom Support department. They can help you manage technology online or in person through various tools and equipment available in Blackboard or the classroom.

eLearning (Distance Education)

Graduation Cap Icon Questions related to Instructional Technologies: Blackboard, Echo360, Respondus LockDown Browser, Turnitin, VoiceThread, etc.

Media Services

Photo-Video Icon Questions related to Classroom Technology: classroom equipment, support, recording studio, and event technology support.

Tools and Resources

Access the following services:

Need Help? Contact Us

Help Desk hours of operation are Monday through Friday, 7:30 a.m. to 6 p.m.

Let's Talk

Call us at:
956.326.2310

Start an Online Session

Connect with us online at:
support.tamiu.edu

Create a Ticket

Requesting help or reporting an issue?
Send us your inquiry at:
helpdesk@tamiu.edu

Visit Us

Our offices are located at:
Dr. Billy F. Cowart Hall (CWT) 105

Contact Us

Office of Information Technology Help Desk

5201 University Boulevard, Laredo, TX 78041

 

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