Need Help? Contact us

Help Desk hours of operations are Monday to Friday from 7:30 am to 6:00 pm

Let's Talk

(956) 326-2310



Start a Remote/chat session




Create a Ticket

Request Help or report an issue. Send us your inquiry at helpdesk@tamiu.edu, and we will respond promptly.

Visit Us

Our offices are located at Dr. Billy F. Cowart Hall, room 105




Welcome to TAMIU's OIT

Our mission is to provide innovation, leadership and operation for the University's information technology (IT) environment, to ensure availability and reliability of the technology-based information management infrastructure and tools that support the University's mission of teaching, research and public service.

two students holding laptops

IT For Students

The Office of Information Technology is here to provide you with advice and support on IT issues during your time at the University. If you are a new TAMIU student visit the Step-by-step guidelines for information on how to create a Dusty account and setup Duo two-factor authentication. If at any point you have questions or need help, contact the Help Desk, Monday to Friday from 7:30 am to 6:00 pm. 

IT For Faculty/Staff

As a faculty or staff member, you have access to a variety of IT support and resources, including software. Visit the options below  

professors lecturing to a classroom


Contact Us

Office of Information Technology Help Desk

Phone icon956-326-2310

Facebook iconhelpdesk@tamiu.edu

Dr. Billy F. Cowart Hall, Room 105

5201 University Boulevard, Laredo, TX 78041