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Respondus LockDown Browser and Respondus Monitor

Respondus Lockdown Browser Logo

Your professor may wish to secure an assessment with the Respondus LockDown Browser for proctored environments or with Respondus Monitor for non-proctored environments. Read this page to answer questions about this proctoring tool and service or view this quick start guide as a resource over Respondus LockDown Browser and Monitor.

Watch this brief introduction about the browser and the online proctoring solution.

Questions on any of the products may be answered by contacting Instructional Technology and Distance Education Services at elearning@tamiu.edu or 956-326-2792.

Installing the Respondus LockDown Browser

The Respondus LockDown Browser may be installed on any Windows or Mac computer.

Respondus LockDown Browser is NOT compatible with Google Chromebooks. If you own a Google Chromebook, please make accommodations to take an assigned test on a different computer with the LockDown Browser.

Access through Respondus LockDown Browser App on iPad. If you wish to use an iPad for a Respondus LockDown Browser-enabled test, please contact your instructor for permission to access the test through an iPad. Instructors will need to enable a setting to allow this type of access.

Click here for additional information on System Requirements.

About Respondus LockDown Browser and Respondus Monitor

Learn more about Respondus LockDown Browser and Respondus Monitor through these general questions about these products.

Respondus LockDown Browser

Respondus LockDown Browser is a locked browser for taking tests in Blackboard Learn. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard test requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser.

A test requiring this browser will normally state "- Requires Respondus LockDown Browser" in the title of the test link.

There is no cost associated with the use of Respondus LockDown Browser by itself. A fee is only linked if a test requires Respondus Monitor. See section below.

The Respondus LockDown Browser may be installed on any current version of Windows or Mac computer.

Respondus LockDown Browser is NOT compatible with Google Chromebooks. If you own a Google Chromebook, please make accommodations to take an assigned test on a different computer with the LockDown Browser.

Access through Respondus LockDown Browser App on iPad. If you wish to use an iPad for a Respondus LockDown Browser-enabled test, please contact your instructor for permission to access the test through an iPad. Instructors will need to enable a setting to allow this type of access.

Click here for additional System Requirements.

On a computer with Respondus LockDown Browser installed, locate the icon for the LockDown Browser. It may appear like the following:

Screenshot of Icons for LockDown Browser

Double-click on the icon, and proceed with logging into Blackboard to take your test. If any messages appear to close open applications, agree to close these applications so you may proceed to Blackboard within the LockDown Browser.

You may find the Respondus LockDown Browser on any TAMIU lab computer, such as the computers in the Student Center Skylab or the Killam Library lab.

No. The LockDown Browser download link and application are different for each institution. You will need to install Respondus LockDown Browser for each institution on your computer.

Respondus Monitor (Requires Webcam)

You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. (The webcam feature is sometimes referred to as "Respondus Monitor.") Your computer must have a functioning webcam and microphone. A broadband connection is also required.

A test requiring the LockDown Browser and Respondus Monitor will normally state "(**Webcam**) - Requires Respondus LockDown Browser" in the title of the test link.

This is a one-time fee of $15, valid for 12 months (365 days), for all courses or exams (at one institution) that use Respondus Monitor. You will be prompted to make the purchase the first time an exam requires the use of LockDown Browser's webcam feature. Payment can be made with PayPal, Visa or Mastercard.

Instructional Technology and Distance Education Services (under OIT), located in Killam Library Room 259, provides webcams with built-in microphones for check-out. Those that wish to check-out a webcam, must stop by the office to reserve the use of a webcam. Webcams must be returned once completed with testing. Supply is limited and is provided on a first-come-first-served basis.

No. Respondus Monitor subscriptions do not overlap and are purchased per institution. A subscription will need to be purchased at each institution.

FAQs and Tips on Test-Taking and Troubleshooting

The following section focuses on some frequently asked questions and troubleshooting tips over the Respondus LockDown Browser and Respondus Monitor.

After you log into Blackboard inside the Respondus LockDown Browser, you can click the information bubble, located at the top of the browser. This will take you to the "Help Center", where you can run a "Webcam Check" and a comprehensive "System Check" on your computer and browser. Read more about the Help Center here.

This normally appears when users try to access the test through a standard browser, such as Microsoft Edge, Mozilla Firefox, Safari, etc.

If your test states that it "Requires Respondus LockDown Browser," be sure you have installed the browser from the appropriate link above, and open the Respondus LockDown Browser to access your test.

Respondus LockDown Browser may give you the option to "Quit LockDown Browser," so you can close open applications manually, or the option to "Kill these applications," so that the software can do it for you.

  • Allow the program to close ("kill") the applications so that you can save time in locating and closing the applications.
  • If this does not work, close Respondus LockDown Browser to locate and manually close the application.

Additional information for closing specific programs:

Before taking a test requiring the use of a Webcam, run a webcam check through the Help Center to make sure you are not going to have issues at the time of your test.

In case you do encounter issues, visit these pages for troubleshooting the issue:

As long as "Forced Completion" was disabled by your professor on the test options, you may resume your test in the system.

It is recommended that you close the Respondus LockDown Browser immediately, restart the Respondus LockDown Browser, and resume your test in the course.

If your test is timed, the timer does not pause while you are outside of the test. Restarting must be done quickly.

  • The test is not visible at the scheduled/announced date and time.
  • The deadline of the test has passed and you no longer see the link to the test.
  • A new test attempt is needed.

It is recommended that you do not take a test using a wireless (Wi-Fi) connection. In case your browser freezes, read the following Knowledgebase page:

Accessibility and Privacy Statements

Students should view the statements of accessibility and privacy policies on all course technologies. We recommend instructors to provide links to this software's accessibility and privacy statements in their syllabi. Locate the updated statement links for Respondus LockDown Browser and Respondus Monitor on the following pages:

Office of Information Technology
Instructional Technology & Distance Education Services
Killam Library, Room 259
Phone: (956) 326-2792
Fax: (956) 326-2299
E-mail: elearning@tamiu.edu